WARNING: Visual Comfort Lighting
marcolo
13 years ago
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breezygirl
13 years agoCircus Peanut
13 years agoRelated Discussions
Visual Comfort
Comments (4)Dear Warmfridge, I am with Visual Comfort. I read your story and would like to know more. I'd like to apologize for your experience. It does not sound like the right people got involved in your case. I regret that you ended up using products which were clearly not your first choice for design. We offer a one year written warranty, and stand behind our products forever. From whom did you purchase them? Does the island have a cooktop? Do you still have the fixtures? Please email me at cneal@visualcomfort.com...See MoreVisual Comfort Lighting: Warning on quality control
Comments (20)I am really sorry that some of you have had issues with quality on Visual Comfort products. I would love to know which retailer you are dealing with. You see, I am the Director of Product Development for Visual Comfort. We do have occasional quality issues which we deal with promptly. Like any company which strives to bring great design at an affordable price to everyone; we are only as good as our quality and know it. I am aware of the issues that have been mentioned here - but the struggle to get satisfaction is not part of how we operate. We stand behind our products FOREVER. Someone mentioned that our prices have gone up 4x in some period of time. This is untrue. We have been operating since 1987 and we have had only two price increases. In fact, we are the most copied designer lighting line and I make sure our originals are priced better than the cheap copies. Shades sometimes fail; glass sometimes breaks; occasionally we ship the wrong item. The world has voted. We are considered the best; and it isn't because we send junk and don't support our customers. If any of you have issues, feel free to send me an email. cneal@visualcomfort.com...See MoreWeek: 31 Comfort foods or comfort memories?
Comments (33)And Happy New Year back at'cha! Wish you all the best in these next months. :) Pit Update: Saturday a friend of a friend came and took both of them. She's mature, got a good job, owns her home with a big yard. She's keeping Bobby (aka puppy-boy) and her neighbor is taking sweet Maggie (aka puppy girl). These were the happiest, sweet dogs. Turned out to be clean, trained, house broken, curious, and just joyful. Someone dumped them, I'm sure, but they were house dogs. Perhaps breeders, but definitely house dogs. It was interesting. All the time they were here, they never left the yard. When I went out, they were right beside me. Bobby, would play catch with a 6' 4x4. Throwing it in the air, standing on it and trying to pick it up. Made it difficult for me to sort out a load of reused lumber, which had nails in it. It had to wait. He was a JOY. What a energetic puppy he was. He'd sit and kinda roll backwards with his feet stuck out in front of him, like puppies do. Didn't quite lift his leg. Hasn't earned his man card yet. Although they always wanted to ride in my car, they didn't want to go with her. (Leaving me? Awwww) But once in the car, they settled in, with their heads poking out between the seats to look out the window. The only time I'd see Maggie get excited was when wheels turned. Cars, trucks, bikes. She'd bite at them from underneath the door, vs. from the front. Scared me she'd get a tooth stuck and be crushed. I mention this, because the week before I had to get 2 new tires. Saturday night when I came out of work, I had a flat. Grrrrr. Had myself towed to my car place. He called me the next morning and asked if I'd hit anything, or was out in the field, etc. [wait for it] There were 2 puncture marks, one torn, in the sidewall of my new tire. So.... I guess Maggie is successful in her mission of killing All Things Tire. Got my living room painted. It is Beeeuuuuttiful. Even moreso without the crap stacked to the ceiling. Ceiling is Glidden 'Natural Wicker' and the walls are Duron/SW 'Tinderbox.' I just picked up the paint for the bookshelves. All this room needs is trim. and maybe some curtains. Well, maybe not. So I have 2 rooms done, -trim. This is very, very exciting! Leaves 7 rooms to go. Drywall, finishing, paint, trim. As a dear friend once said, "Baby Steps." Well, it's only 10 years this year from that stupid fire! Baby enough? Have a great, warm day. Eat those beans and rice if that's your thing, or just watch football. (Got my MI State U sweat shirt on, just for my sisters.) Take care!...See MoreCalling all visually talented folks: lights, heights etc
Comments (3)On the island pendants I can see what you mean in the 2D representation, but I don't think they would look strange at all when you're actually in the room in 3D. Same with the billiard light. Does the alternative idea with 3 pendants mean no lighting over the island at all? That doesn't seem functional with only the recessed light behind you. If you kept the pendants over the island, I think that solves the height issue because they'll be far enough away from the edge of the counter where DH is standing. On the light balance in the room, I think what you're planning is very normal and will look fine in an open floorplan. I am personally not a fan of recessed lights--I would have just kept that opinion to myself, except I get the feeling you're not either? What if you replaced some/all of the cans with ceiling fixtures? In my smaller kitchen in 1915 home,for general lighting I have 2 schoolhouse lights and for task lighting I have sconces at the window and entryway, undercabinet lights, and pendants over the peninsula. It is so much light! Though maybe it just seems that way compared to the one sad boob light that was there before. Anyways, recessed lights are very popular and maybe weird pet peeve of mine, so if you've made peace with it, don't let me stir up trouble. Good luck!...See Morebreezygirl
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marcoloOriginal Author