Call the Consumer protection bureau in your state. Also call your attorney general's office and they will steer you in the right direction. We have a lemon law in Ma. Do you have one where you live. Do not settle for a damaged car, demand a new one. Tell them you will call the attorney general's office. They don't like to have reports done on them nor do they life the news media to hear about it. Are they giving you a replacement car while all this is going on? If not, demand it, that's when you tell them you'll call an attorney. You have to be very strong, bold and pro active. I wish you luck.

Not enough information....How long ago did you buy this car? If bought recently, did you have it checked out by your own mechanic? How many miles does it have? Very few states have USED CAR lemon laws. What does the warranty say?

Generally speaking....

If you pursue things under the Lemon Law, what gets taken into account is the number of miles on the car when you first reported the problem. Each state's Lemon Law can vary greatly, but in California, you only have to give the dealership "reasonable attempts" to repair the problem, and the California Legislature has defined "reasonable attempts" as THREE.

And, even if you win a case under the Lemon Law, you are not automatically entitled to a new car (at least in California). The way it works here is that you add up everything you have spent on the car (payments, insurance, license and registration [including registration fees for each year]). Then, there is a legally mandated formula that's followed, taking into account the number of miles that were on the car when you first reported the problem. You won't be refunded a specific dollar amount based on those miles. Anything above that, you can get back -- if you choose to have the manufacturer buy back the car.

I second the recommendation that you go to your state office of consumer affairs--they will be able to give you the information you need to make the appropriate complaints to the appropriate places, or they'll handle it for you. We've had excellant luck using our state's consumer affairs division--they're VERY effective. Good luck.

But it may be time to consider taking the car to another shop, even if you have to pay out of pocket completely. Warrantee work isn't always a high priority--timewise or qualitywise for shops, since they're not really getting paid to do it. I have a feeling, if you went to an honest, qualified shop that was getting paid to do the repair, it would be found and fixed in a reasonable time. Given the situation you've described, I'd definitely be wanting a second opinion at this point, anyway. And you're going to need one if this becomes a serious conflict--to prove your position

Probably totally unrelated - but we had a car that would stop and not start. Dealer tried everything. Could never replicate the problem while the dealer had it. It seemed very random, but frequent.

Finally someone told us to use a different key. It was the anti-theft that was built into the key chip causing the issue.

Used a different key and never had trouble again.

This was a GM vehicle - so it may be a mute point, but I wanted to mention it. Or it could be something else with the anti-theft system.

It was bought used in 2010 with 12,000 miles on it. It now has about 40,000 miles. The lemon law doesn't apply in this situation because I have owned it for over 2 years.
Yes, they have given me a rental car to use. I'm just afraid they will return the car to me unfixed,leaving me helpless.
Thanks for your ideas!

found this site..it's about lemon laws, but! does have a tele to call.. scroll down to bottom of site...

Here is a link that might be useful: http://www.lemonlawexperts.com/chrysler-repurchase-lemon-law/

I have a friend and her car did the same thing (not sure what she had)..something went wrong with the anti theft device and the car would not start at times. It finally just completely quit starting. Last time I talked to her, it was in the shop and they were trying to get it fixed.

Good Luck with yours

If it's a key that has identical points on each side, try pulling the key, turning it half over, then reinserting into the slot.

ole joyful

First, there's no such thing as an "extended warranty". You purchased a service contract. Very different.

Second, threatening to call a lawyer will get you one response: "Go ahead".

The one to complain to is the service contract company. You need to check the contract itself to know where you stand. Most will allow you to go elsewhere at least in an emergency. This is not an issue between you and the dealer, nor between you and the car manufacturer. It's between you and the service contract company.

The dealer who sold you the service contract has no incentive to really fix it. They get paid a flat rate for the repair on it but more importantly, the service contract company must *approve* the repair(s) that they do. The contract company will also tell them what parts they can use and even go so far as to say where they can buy the parts and they set the price they will pay for both parts and labor and they'll try to rip the dealer off too.

This is a classic example on what a ripoff service contracts (erroneously but often called "extended warranties") are. There's massive profit in them, upwards of 90%+ by many reports.

In fairness to the dealer, electrical problems are extremely difficult to troubleshoot. With all the computers in cars these days and the cheap circuit boards in them it's amazing as many cars run as do. Moisture and corrosion reeks havoc on vehicles. And if it's a flood vehicle once the trouble starts it never seems to end. Had you had an actual "warranty" they could pull portions and replace. They can't do that with a service contract.

You may want to take it somewhere else. Would you rather have a vehicle fixed and pay for it (then try to recover all or part of it) or keep dinging around with this situation? Keep in mind there's no guarantee it'll get fixed. There could be a number of problems that need to be addressed.

Check to see if there has any recalls on the car than never got take care of. Have you considered getting either the dealer or Dodge to give you a trade in towards another car?