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peegee_gw

Did plumber mess up?

peegee
10 years ago

I had a plumber install a sterling accord tub-shower unit today. It looked fine, but when I got down low to wipe it out after he left, I was alarmed to see a huge gap between the tub and the surround; not all the pieces have the same gap. The worst is the panel with the valve. It starts out tight but is a full 1/4" at the end - the next panel is not quite 1/4, and so they don't meet up. I can see the interlocking pieces.I called the company and they said 1/32 "is the proper gap. I just got off the phone with the plumber; he said they install these ALL the time and he is sure there is no problem and I'm safe to use it. I asked him to come by to see this - I believe it is not right and should be fixed; not sure how since the valve would likely have to be lowered in order to drop it down, so I think he will refuse. Thoughts??

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