Also you can go to the Computer forum. They are really talented for solving hard problems. I too had trouble with Dell, only in my case I had the insurance and they wanted me to take the cover off the case and fix it myself-I suggested very strong I would not, and again wanted to charge me 99.00 to fix it. I now have a HP. If you go to HP website they really have some good deals. So does buy.com.

Try the Dell forums.
I always try to find an answer to a tech problem online rather than make a dreaded call to India.

Here is a link that might be useful: Dell printer forum

Thanks Lindaykathy, but that's where I looked first. There are tons of printer questions there and don't want to spend the time reading through all of them if I can help it.

Have you tried all of these:

Unsupported Cartridge Error in DELL printers (29/09/2009 @ 16:39:55)
The "Unsupported Cartridge Error" message may be familiar to you if you are an unlucky dell printer owner. This message seems to be quite a common issue and is not confined to remanufactured inkjets but is just as big a problem with original Dell printer cartridges.

It seems from looking on various websites and forums that this is a common problem with Dell inkjet printers and especially prevalent in printers such which take the M4640, M4646 and 592 printer cartridges (All In One 922, 924, 944 etc).

Here are 3 ways to try and resolve your Dell Unsupported Cartridge error message.

1, Run the printer's clean cartridge printer cartridges function. This should be found within your printer's menu system. You can find a full description on how to do this on your Dell printer manual. You can find them at the Dell printer support website.

2, Clean the contacts on the top and back of the cartridge with filtered water (bottled water is great for this). Always use a lint free cloth so that the contacts will not pick up particles or fluff.

3, Download the latest drivers for your particular Dell printer. If you are up to date, it may be worth uninstalling your current driver and reinstalling a new one. You can find all Dell printer drivers here.

** Me again... Another suggestion I saw was to place the black cartridge in the colour cartridge slot, or vice versa.**

Here is a link that might be useful: Dell cartridges

Sorry, couldn't resist:

{{!gwi}}

I am sorry for your trouble! I sadly don't know how to help you but I concur with the thought of "if you are looking for a newer printer, buy an HP". Mine runs flawlessy (touch wood), the cartridges are very reasonably priced, $25 for a black, I rarely ever buy color.
In fact, you could look around at thrift stores and such and if they have an HP, just phone Staples or whatever office supply store is in your area and see if cartridges are still available for it.
Good luck with the lemon you now own.
Suzan J

kath I hope you get it up and running!