soshh - thanks for restoring my faith in humanity. :o) I just got off the phone with RH after being told yet again that I was out of luck. I asked to speak to a supervisor, and lo and behold, we were able to figure out what the problem was. Apparently, WITHOUT MY ASKING, the previous rep processed a new order for the same Chatham pulls, but in a different size. These were shipped to me this morning, and I had no idea they were on the way. Everyone I spoke with kept telling me that the discounted pricing had already been applied to "my order," and I had no idea what they were they were talking about. They thought I was just trying to get them to honor the pricing on a completely new order, and didn't understand that what I was trying to order was supposed to be the replacement hardware for what I had returned. Isn't that the weirdest thing? So now I have to watch for this box of 37 pulls I didn't want and refuse it or send it back. Good grief! ;o) The good news is, I finally got what I DO need ordered, and they gave me the sale price on it. You all now have my permission to shop at RH again. ;o)

It was agony making the final decision! I hesitated, re-thought, talked myself out of the purchase and then finally jumped when they sent the coupon. I just couldn't find anything else I liked in gray (lava) which coordinates with the stone of the fireplace perfectly. Why do these decisions need to be so hard????

google "Restoration Hardware coupon code"

Thanks for sharing! I have a feeling there are going to be some major good deals coming along in the next few months, especially from this sector of home-oriented stores. The RH/PB model is vulnerable to incursions from lower prices stores who can sell knock off styles at a much lower price point. And with the economy sinking...I foresee some bargains in the near future! Ann