If you are talking about the SteamFresh Cycle... When you start the Display says 20:00 remaining, For the next 4 minutes you will hear what sounds like water boiling in a teakettle, only quietly, Then, between 4-6 minutes, the inside of the drum will become steamy, and you will not be able to see well inside the drum, as the window gets steamed up. You do not see steam shooting all over the place, like a wallpaper steamer. From the manual: Steam goes into trhe drum under its own power. It is not pumped in. I also read that it might take a couple of steam cycles to get the steam pump primed with water. The steam then only lasts a couple of minutes. The rest of the time is for the clothes to cool and tumble so no new wrinkles set in. The inside of the drum will only be warm and steamy for those short minutes between about 4-10 minutes into the cycle.

Thank you for replies, they're highly appreciated. Our apartment is on the first floor. I've been to hhgregg yesterday to see LG and Duet in person. I liked both but still not 100% sure, they looked like plastic toy, especially LG's display and pedestal seem made of flimsy plastic. HE5tv vs. Duet, which one is better and why? (if I'm not mistaken, they're both manufactured by Whirlpool?) Does anyone own them, how do they work? Did you have to take to the repair? How often did it broke? How long have you owned them? Sorry for too many questions, I just want to rely on consumer reviews not a product description.

Shoot, good point, I never got my shipping bolts. I think the delivery men took them with them. Anyone know what size the bolts are in case I have to move them? Also, quovadis123, any musty smells? I've been using my LG 2688 for about 2-3 weeks now and I've kept the door open but I know that the unit keeps about 3 cups of water in the machine. They say that it could generate mold so they recommend keeping the door open and running laundry every couple of days. They said that the extra water helps to prevent sewer gas back-up.

I have the HE5t without steam. I don't have any reason to have the steam function. I love my new washing machine, I've had it a bit over a month. I do dry the boot after the last load of the day and leave the door open when not in use. I use normal for most of my loads, I have also used Heavy Duty, great for hubby's outside clothes and Whitest Whites. I used the Sanitary function one time just to use it and it 'cleaned' as well as Whitest Whites. I have run the Clean Washer cycle one time, but I don't think that it needed it. The water comes up higher on the window and I had no suds, probably because I've been using Charlie's Soap exclusively. I sure wish that I had a light in my washing machine!