deirdref: Thanks for the link - I've been there already (that's how I found out the Wave touch has 3 baskets and the IQ has 2 freezer baskets). I guess I didn't pay attention to the other details like the "cool zone" and "perfect temp drawer" because I'm so focused on the freezer compartment. I'm going to have to speak to my contact at Electrolux (she said I can call her anytime) again and double check on the configuration of both freezers. If the specs say they have the same volume, I wonder if she was wrong when she told me the wave touch was configured differently in the freezer to give it more room than the IQ model. I'd love to see them both side by side. The rebate we got was not with Sears - it was through Electrolux so anyone could apply for it no matter where they buy their appliances as long as it is within the time period that Electrolux stated on the rebate form. Didn't the store you bought it at tell you? With the first offer, you had to buy before June 12th and the second rebate offer was between June 13th or 15th until the 30th. I qualified for the second and just mailed in my form to Electrolux (I had until August 10th to mail it but the purchase date had to be between the dates I mentioned). I also got a better price than what Sears was offering becuase I went to other several stores and Sears did a price match. When did you purchase your appliances and how many did you buy?

This post is identical to your post of 27 October (same title), which actually received responses here.

So i spent most of the evening doing laundry and i think i have solved the door rattle problem. The felt tape i have is a bit too wide and it doesnt stick very well to itself so i ended up using electricians tape and just put 3 layers on the inside of the latch (the gap and towards the door side) Don't wrap it around just on the inside. Cut a piece about 1/8" or smaller to wrap. Seems to have solved the door rattle problem, door is a bit firm to open. If you decide to do this you will have to play with the amount of layers for the electricians tape, i am assuming different machines have different amount of play... i also have the door reversed as i have the dryer on the left and washer on the right.

Thanks for all the responses -- really appreciate it! MRB, yes, we have noticed the smell of the scented rubber gasket; we don't care for it, but it does not bother us as much. It does mask the other smell (of rubber/grease) a bit but not enough. We went back to the store and described the problem, they said this was the first time they heard about this issue. They referred us to Electrolux, who then placed a service call for repair. Has anyone had experience with returning a lemon with Electrolux? Nerdyshopper -- I wish it was as easy as returning it. We are not thrilled at the prospect of having a brand new appliance serviced, plus the laundry room is small, the washer sits on a pan next to the dryer so it will be awkward to access the back. We are hoping this will only be to verify the problem and get the necessary paperwork processed for a return/exchange. One other issue I would like to consult to fellow Elux 617 owners: For the normal cycle with the default options (warm temp, normal soil, medium spin), we have noticed the actual water temperature is tap water (so very cold) even though it should be warm. We have opened the washer at different times during the cycle to double-check and it was frigid to the touch. During the cycle there is a "leaf" symbol on the panel (eco indicator, which according to manual represents eco-friendly options). However, this is confusing -- if the program is set to use tap/cold water why does it say warm? We had to re-wash the load using the casual program -- which did use warm water. Has anyone else noticed this? I also asked Electrolux about this but did not get an answer, just the service call.