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msl511

I want to consider using this designer, but. . .

msl511
11 years ago

So there's this designer I want to talk to about my kitchen renovation. Because my project will include my LR and front hall and, while we're at it, I could use a little advice on my finished basement, I'm trying to find someone whose expertise extends beyond the kitchen. That is, I'm assuming that a KD at a kitchen/bath place won't work, because it's not their job to help me decorate my living room. Anyway, I got the name of a designer from another designer whose stuff I liked on houzz.com, but who doesn't work in my area (ie, not from someone who has actually hired him).

I first emailed him 1/3. Eventually he made an appointment to come to the house (in the NYC suburbs) on Saturday 1/12. A couple of days before that, he emailed to say he wouldn't be able to make it because he had just got permission to work over the weekend on a project he's finishing up in NYC. (That makes sense. Co-op boards tend to have strict rules about when certain types of work can be done.) Could he reschedule until the following Saturday?

Good to see he's committed to his current project and I do realize things come up, so I say yes and ask if he'd be available during the week, since I am.

He responds yes, he could see me late in the week. I email back asking him to let me know when he's available. (I figure his schedule is busier than mine, which is pretty open that week.)

The weekend passes, as do Monday and Tuesday. It's now Wednesday of the week on which he said he'd see me late in the week. I email to ask what's up with his schedule. He emails back the next day that he's sorry, his schedule for the week got made without him and he won't be able to see me on Saturday, either, because he's got to go upstate for an unexpected funeral and won't be back until Sunday.

A few emails back and forth and we agree on the Wednesday after the funeral weekend (ie, yesterday). He's blocking out a lot of time for me. He's scheduled to come at 11 and will stay as long as it takes. Four hours, if that's what's needed (I've said my son gets home from school at 3 and it's preferable but not required that I be done by then.)

Tuesday morning he emails to confirm the appointment and also to ask for 10-15 leeway on arrival time in case he misses the exit. (I've given him my address and directions weeks ago.) Why might he miss the exit? Because he doesn't have a GPS.

Tuesday night he emails to say he's sorry, he's got to cancel, he has a terrible nearly flu-like cold and he needs to stay home on Wednesday, he'll be in touch Thursday.

It's now just after 6 on Thursday and I haven't heard from him.

On it's own, almost every excuse sounds plausible. Suddenly getting permission to work in a NYC co-op makes sense. Funerals happen. People suddenly come down with hideous viruses.

But "my schedule got made for me?" And it often takes him a few days to respond to an email from me, where I tend to think that I should hear back from someone within 24 hours unless there's an emergency.

It doesn't matter how fabulous his work or reasonable his price, this isn't going to work, is it?

I'm actually faintly annoyed with him at this point. Assuming he ever gets back to me, would it be wrong to let him come, see what I can learn from him, call some references just in case this is all a giant fluke, but assume I'm not going to hire him?

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