LG Electric Dryers, no heat? Try this first...

18 years ago

I own an LG Electric Dryer model DLE0332W.

My story: Last weekend I notice my clothes were not drying, still cold and damp after about 20 minutes of use. Uhhh great! My warranty had already expired and this dryer was only 2 years old". I called LG Customer Service to schedule an appointment with a general serviceman in my area. He came out and took nearly every aspect of this machine apart which seam to me like he had no idea what he was doing. I heard banging!?! I thought to myself," where not building bird houses, this is a machine, screws and clips, no banging needed, please be gentle? He finishes up what he was doing about 45 mins later this was his conclusion...

Serviceman: The part you need is a heat regulator and its going to run you about $20 and the labor charge for that is between $140 and $160

Me: Gosh for a $20 part thatÂs a bit much for labor charge!

Serviceman: The part will take about a month to receive. ItÂll have to ship from Korea, it takes time getting here and LG doesn't rush things so don't be to impatient, they don't care.

Me: A whole Month!!!

Serviceman: Hey, I donÂt recommend doing this but if you canÂt wait that long I can rig it to work by bi-passing the regulator and it will work for the time being, just donÂt leave clothes in it while your not home, this part protects your dryer from overheating and could catch fire if your not monitoring it.

Me: No, letÂs not do that please!...

By this point I thought, "Thank you so much for your waste of my time, get out of my house, but instead I cordially get rid of him and thought to myself this is just outrageous! I did some online research and called LGÂs 800 number again and found out they have a parts dept. and their headquarters is located in the same state I live in. The part was in stock and could be delivered overnight if requested. The price of the Thermostat Regulator Assembly I needed was only $10.19. You can install this part in about 5 minutes without taking a single panel off. For this model just slide out the main exhaust tube from the rear of the dryer, "one screw holds that in." Look into the hole to the left and you will see the Heater Unit right within reach. There are two sensors attached to this unit each with a red and a white wire clamped to them. The Heat Regulator is the one on the right. That is the $10.19 part you should replace. This part looks to have two soldered attached "L" brackets that hold it back from the heater unit. LG stated this faults out to protect your heater element from burning up and it did just what it was designed to do. So donÂt get scammed like I almost did, try replacing this part first. It could save you time and money. The cause of all this wasnÂt the performance of LGÂs Dryer, it was my lack of ensuring the exhaust ducts were thoroughly free of lint buildup, this caused the dryer to overheat. I am not certain but I can imagine most LG Electric Dryer models may relate similar to this...

Featured Answer

ccbbb_mindspring_com

12 years ago

I had a problem with my red light lint sensor blinking and the dryer would not come on. After doing all the obvious trouble shooting, I relunctantly called 770-465-2762, an Atlanta appliance contractor. I was the lucky one. He told me that the LG DLE 0442 W did not like dryer sheets and that they caused a build up on the sensor which is located at the bottom of the lint screen housing on the inside of the dryer. He suggested wiping down those small metal arcs with alcohol to remove build up. I did and the dryer is working again after months of frustration, so in this day and age, thanks to the honest guy for the suggestion, I would call him again if I ever have an appliance problem.

Sort by:Oldest

Comments (16)

mark40511
18 years ago
WOW..Thanks for the info.. I have a Duet pair for slightly over a year now....They both work but I have read where alot of people have had their dryers go out. Why are these newer dryers going out I wonder. It seems that I read alot about it after the owners have them a couple of years.
pcnerdman
17 years ago
I own LG DLE8377WM electric dryer and...

Thanks,

You saved my butt er. Thanksgiving weekend and no dryerÃ¯Â¿Â½URGH! And it was my fault too. I was using the wrong kind of exhaust vent. The screen was behind the little door (flapper). It would fill up and kill the dryer. So I went to Home Depot and got the right one. Anyway, the part # for the safety thermostat on my LG DLE8377 was 6931EL3003D and it is called the "THERMOSTAT ASSEMBLY". LG is very afraid of homeowners getting into the electrics. So I told them I was a technician when I ordered the part. I found a helpful website. http://136.166.4.200/contents/Files/Laundry/ it has the complete service manuals for LG's dryers and washers. Thanks again.

Here is a link that might be useful: service manuals
Related Discussions
Which electric dryer do you all recommend
Q
Comments (2)
Whirlpool WED4900XW. The design has remained virtually unchanged for four decades or more. Parts are readily available, but rarely needed, because the bugs got worked out years ago. Every repair person in the world can fix it in his or her sleep -- but you probably never will need more than a belt replacement. Here is a link that might be useful: Also sold under other brand names, including Kenmore
...See More
LG gas dryer won't heat
Q
Comments (1)
Check out this Youtube video...it may shed some insight. Here is a link that might be useful: Youtube - Gas Dryer Turns no Heat
...See More
LG Dryer: Multiple repairs + coming to end of warranty
Q
Comments (20)
Have an update and could use some input. This LG is officially a lemon and BB is giving me a replacement. Had a 4th service call within extended warranty, same complaint: lack of heat. Repairman (same one every time) tried to tell me some very silly things, including emphatically stating that all the Sensor Dry cycles are really just to "damp dry" or remove wrinkles, not actually dry the clothes. But things worked out in the end. (To date local BB store has been exceptionally cooperative.) I have till this weekend to decide from among BB's choices. On a side note, I recently borrowed my Aunt's older Whirlpool, and to my amazement several pairs of jeans dried completely in 35 minutes. In my LG, it would have been double that time and then some, easily. An acquaintance in appliance repair recommended a Whirlpool, preferably with the lint trap on top. He said they are a piece of cake should they need repair. He does not like LG or Samsung, parts too hard to get. Of my choices, BB's repairman recommended LG again (to my surprise) or Whirlpool. He too said Samsung parts are difficult to get. My options are: Price range: $750 warranty credit Fuel type: gas Drum: Stainless (metal buttons/clips on DH's work clothing chipped a piece of enamel in our first dryer, a Kenmore) Capacity: Large (I like to be able to do comforters, etc.) Separate pedestal: no Lots of bells and whistles: not necessary My manufacturer choices from BB are: GE: (regular, Profile, Harmony) Frigidaire: (regular, Affinity) Samsung (various) LG (various) Maytag: Epic, Bravo Whirlpool: Duet, Cabrio If anyone can chime in with a recommendation based on my choices from BB, I'm grateful. I have been reading the boards here till I'm bleary eyed and am ready to just walk and grab anything at this point.
...See More
LG Dryer DLG7188RM question
Q
Comments (15)
Just installed new DLG7188WM today! My 6 year old 'Estate' dryer was supposed to have a 'shelf life' of 10-12 before repair or death...5.5 years into it - gas coil problems. Called repair ($80 just to find my address...of course would be credited to repair IF we decide his dx is correct and use him) and without even taking machine apart said, "Yup, gas coil blew. Gonna need a replacement." $175 (plus the 4 twenties he already pocketed) was the verdict. Machine cost us $500 - delivered, installed & old one hauled! A major repair at least 5 years sooner than originally rated seemed like throwing good money after bad. Tons of research later...we stumbled upon NINOSTRADING.COM (hope that doesn't make them raise their prices, may need a washer soon!) where they specialize in factory direct 'Dings & Dents.' Paid $340 for $1,200 dryer + $170 for cross country shipping. Husband installed in under one hour. $520 for top rated and full featured, 1-year factory warranteed, brand new machine? Easy choice. So far, so good...very thankful for this site and these threads to share tips. Still have old washer, so I will make sure to use HIGH SPIN to remove as much water possible before using new LG dryer. CAVEAT EMPTOR: This is NO FRILLS, AS-IS, and as available type of site. Excellent, courteous and prompt - but cannot be picky about appearance or minor 'fixes' you must make. Order by 'pallet number' and they state general appearance. 72 hour return. Not for the weak (or picky) hearted...but who can't use a little extra mortgage cash these days?!
...See More
dross
17 years ago
I wonder if the original sevice tech (who I agree was a putz) got paid for his length and apparently-correct diagnostic work... - DR
dross
17 years ago
Urgh.. that should have been "...his length of service time..." :-( - DR
fastpaws
16 years ago
littleja & pcnerdman
You are BOTH Steely-Eyed Missle Men!
Same symptoms, and sure enough, the doggone sensor was the problem. The ducting was installed with foil tube (not by me!), which is inappropriate as we now know.
Was starting Warranty call before I saw your post - you saved me some $$ and time!
zone5_f16
16 years ago
We own a LG DLE8377 and I think we have roller issues...shoe in dryer syndrome! pcnerdman mentioned service manuals, specifically for this dryer. I went to the website and was unable to get to the directory mentioned. Would anyone have the pdf and be kind enough to send it to me?
mc_hudd
16 years ago
zone5_f16~ Try doing a search in this forum for "Service Manual". I would guess that will come up w/ something. I also tried the link & couldn't get it to work. But, I remember finding the manuals to my w/d on here somewhere, just can't remember where... Anyway, the search should help you.
michcope
16 years ago
i have this same model DLE0332W and i have replaced that part 3 times the first time it work one load the second time it work for 1 month and the third time it work one load please help
ddozier234
14 years ago
Anyone know the part number for the "Thermostat Regulator Assembly" for the DLE0332W.
Ratanlal_hotmail_com
13 years ago
I have the same problem. Guess I will call LG tomorrow and order the thermostat.
plmoore
11 years ago
littleja your post saved me big bucks. My dryer had the same problem and after reading your post I repaired it for $11.58 and 20 minutes of my time.

Thank you, thank you, thank you
divecaribbean
8 years ago
I have the LG DLG2251W and this has been an ongoing problem. They sent me a brand new dryer - had a repair guy come out and he couldn't figure out why it wouldn't dry my clothes. He replaced the motherboard. Came back a second time because it still wouldn't dry my clothes (maybe 50% of the time it would work), and he couldn't figure it out again. So they gave me a brand new dryer. Same problem. All my ducts are brand new. There are no obstructions. THIS IS AN LG DESIGN FLAW.

Google "lg dryer spins but no heat" on you tube and the guy explains how to reset the overheat sensor / safety sensor. You probably don't need a new thermostat.

I can't believe I have to take apart my machine to find a safety sensor to reset it every time I have this problem (I have yet to figure out where it can be located on my model)... on a $1,000.00 machine. I have a cottage with a $300 Kenmore dryer. Guess how many problems I have with that machine? Nada. None. Zilch. Wanna throw a dry piece of clothing in your LG dryer for a few minutes to get the wrinkles out? hahahaha so funny, think again. Sensor or manual setting, heat does not work.

LG seriously needs to fix this problem. I have no problem with their washing machines, but I would never buy an LG dryer again. A waste of money when you consider the HOURS I spend attempting to dry a single load of laundry. What a waste of electricity (on a gas dryer) and money down the drain on a piece of garbage.

I can only imagine how much $$ repair guys are making off of these machines that have an obvious design flaw.

Avoid LG dryers AT ALL COSTS. The problem isn't specific to any model, it's all their dryers.
randyamos
8 years ago
We have an LG DLEX2501 electric dryer That would run fine but no heat, just cool air. It was warm for one load and then the next load no heat from then on. After reading several forums and a couple YouTube videos and then finally finding this page, I hoped it was either the thermal fuse or the hi limit thermostat (I was really hoping it wasn't the heater element) so I ordered both fuses online (about $26 - if it wasn't one I didn't want to wait for another part to get to me) and did just what was described above sliding out the exhaust tube and reached in there and replaced the heat regulator (thermal fuse) and turns out that was the issue. Dryer heats up fine now and as stated no need to take apart the dryer to replace even though your working blind trying to screw it back in. It amazes me the back panel doesn't just come off to get back there! One video I watched on how to replace that fuse was to go in through the top and remove the barrel & I was thinking that was ridiculous! Ah well, the other way worked even tho hard to get to.
April Fierro Suk
8 years ago
I had to sign up and comment because YOU ROCK for posting this.

My LG dryer is 12 years old and has never given me any issues before. I have an LG TROMM DLE2512W, and outside of cleaning the build up from the dryer sheets of the sensor once in a while, it has always been a great machine and given me no issues.

It stopped getting hot on Saturday, so I started looking around on the internet for causes and stumbled upon this post which is now more than 10 years old.

I ordered three parts from repairclinic.com, the thermostat, High Limit Thermostat, and Thermal Fuse for a whopping $26 (inc. shipping). I watched the video on how to change them out and said screw that. Exactly as you posted, I removed ONE screw from the back, removed the exhaust tube, and there they were. It took me about 20 minutes (mostly trying to get the right screwdriver and fit my hands in there) to change out the High Limit Thermostat. Once done, I plugged it back in and ran it for a few minutes.. still no heat. Took the tube back out, and replaced the thermal fuse. Plugged it back in and ran it, and WOOHOO we had heat. It took me longer to move the dryer out from against the wall and back in again than it did to change those two parts. For a $10 part and less than an hour of out my day, my 12 year old dryer is working perfectly again.

Thank you!!!!!
Melissa Berry
7 years ago
I have the lg tromm dle2514w. Already replaced the heating element and still not heating.....any suggestions on what to do next? This thing is making me crazy.

LG Electric Dryers, no heat? Try this first...

ccbbb_mindspring_com

Comments (16)

mark40511

pcnerdman

Related Discussions

dross

dross

fastpaws

zone5_f16

mc_hudd

michcope

ddozier234

Ratanlal_hotmail_com

plmoore

divecaribbean

randyamos

April Fierro Suk

Melissa Berry

COMPANY

BUSINESS SERVICES

GET HELP

CONNECT WITH US