Hey cynic, good to see you back! As usual you are right to the point. I should have thought it through before cancelling. But my main concern was the business, which ground to a halt for 5 days. There were multiple phone calls which finally ended with them stating they would send us a new modem. They would not send it overnight, even with our offering to pay. They repeatedly stated it was a 'computer problem' although two computers were involved, both sharing the same signal, both were dead. Tuezday is correct that no private data was contained in these emails, although there are always numerous business related information going back and forth. Much of it is electronic. It is not easy changing email addresses and accounts which are tied to electronic transmissions. One has to register email addresses and set up email exchanges and accounts. It's complicated to change and time-consuming. If you rent a house and choose to leave, you should be able to remove your personal items. If your access is blocked by the owner, that is stealing. My mail came in during the time I was paying rent.I couldn't get to it. That mail belongs to me. If I choose to leave, I should be allowed to retrieve what belongs to me. I am not asking for anything that came in after my cancellation. I am not asking them to accommodate me. I paid for a service which prevented me from taking what belonged to me. I think that's illegal. Jane

Ravencajun, Last night I did another scan, It was very slow. I use Charter's High speed internet Security Suiet. It comes with my internet service. This trojan is not listed in their definitions. To be honest I have run into it previously and thought if they didn't do anything with it, it must not be serious. It was the email that allerted me to a possible connection. I also get some notices that say something that is acting as a server wants access. I always click deny! The following is the report after last night's scan. I really apperciate your concern and helpfulness! _________________________________________ Scanning Report 25 August 2009 20:30:53 - 21:55:14 Computer name: D2JGNZB1 Scanning type: Scan target Target: C:\ -------------------------------------------------------------------------------- Result No malware found -------------------------------------------------------------------------------- Riskware found Downloader.Win32.Agent.q (Riskware) C:\14B5.tmp -------------------------------------------------------------------------------- Statistics Scanned: Files: 132306 Not scanned: 21 Result: Viruses: 0 Spyware: 0 Suspicious items: 0 Riskware: 1 Actions: Disinfected: 0 Renamed: 0 Deleted: 0 Quarantined: 0 Failed: 0 Boot Sectors: Scanned: 2 Infected: 0 Suspicious items: 0 Disinfected: 0 Files not scanned: Cannot open file (click here for more info) C:\PAGEFILE.SYS Cannot open file (click here for more info) C:\WINDOWS\TEMP\AVP427.TMP Cannot open file (click here for more info) C:\WINDOWS\TEMP\AVP428.TMP Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SAM Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Scanning of C:\WINDOWS\Installer\149cc.msp\stream 574 was aborted [F-Secure AVP] Scanning of C:\Program Files\Charter High-Speed Security Suite\FSAUA\content\70Software_PSC800\34\program\inst\fsma_7.80-127260.windows.fip\fsma\x86-windows\ILAUNCHR.EXE was aborted [F-Secure AVP] Scanning of C:\i386\DRIVER.CAB was aborted [F-Secure AVP] Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\ANGUSHIRE MEDOWS.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\COMPUTER HELPS AND TIPS.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\INBOX.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\HAYJUDO50.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(2C545ACC-8A17-4851-B0AB-238D63125F07)\MICROSOFT\OUTLOOK EXPRESS\INBOX.DBX -------------------------------------------------------------------------------- Options Definitions version: Viruses: 2009-08-25_08 Spyware: 2009-08-25_08 Scanning Engines: F-Secure AVP: 7.00.171, 2009-08-25 F-Secure Hydra: 4.00.9271, 2009-08-25 Scanning options: Scan all files Scan inside archives Actions: Viruses: Ask after scan Spyware: Ask after scan -------------------------------------------------------------------------------- Error information "Cannot open file" error occurred: The "Cannot open file" error message means that the scanner was unable to open a file and that this file was not scanned. You can normally ignore this error message as there are many reasons for this message that do not imply a security threat, including: The file was a system file. System files are protected by the operation system by design. You can ignore this message in this case. You do not have permission to read the file. To scan the file, log in with a user account with sufficient permissions (for example the computer's administrator account) and rescan. The file was in use by an application when the scan was performed. To scan this file, close all applications and rescan. -------------------------------------------------------------------------------- Copyright 1998-2008 Product support : Send virus sample to F-Secure

My big peeve is when they ask for your phone or email & you decline; they give you dirty looks because they're usually younger & don't feel that it's a big deal handing your info out. Comcast automatically gives a name account like that from what I remember. Years ago; when I 1st came to GW I used SBA; then Spike made us all "join" & we rushed to figure out a unique user name. There have been times I couldn't get Roselvr- Ebay it was already taken; but managed to with both Comcast & Gmail. We lost the Capital letters a few years ago; pretty sure it was after iVillage bought it. It's the one thing that ticks me off. I wish they would have been able to fix it.

Another way they get it is from people you think are friends who refuse to show you the respect of using BCC on bulk mailings. They're the best friends of spammers. Also the spammers just generate names as you can often see in lists. For instance once they get a name like janedoe@yourisp.com, they'll generate a list, i.e. jandoe, janedoe1, jdoe, doejane, etc and hope that some of them hit. There's also the spiders that search for names on forums and the like and use them for email attempts. Essentially free email promotes this.