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njneedshelp

A/C refrigerant leak after only 2 years

njneedshelp
10 years ago

Hi

I am hoping someone that went through this problem can help or maybe there are some people in here that work in the industry that can help. I am so frustrated and upset right now and I am looking for answers.

I had a lennox rc16 installed in july of 2010 by a company in NJ. I won't say by whom as I am not sure it is their fault and I am not sure if I can even find out if it is their fault.

Anyway, I just found out today that my A/C unit won't stay on for longer than 5-6 seconds because there is a refrigerant leak somewhere in the system. I was told that to fix it I would need the following:

leak check - anywhere from $121 to $349 depending on if it was found in a major component or if it needed a full system leak check.

pump down/test/vacuum/drier service once the leak was found and the refrigerant was put back in for $467

refill of refrigerant 8-10 pounds that will cost about $440

Basically I am looking at 1,000 to 1,200 plus tax on a system that we just finished paying off (we paid 9,000 for heater/ac new installation)

From what I have read online, leaks this early in the life of the system are almost always manufacturer defects or installation error. We have parts warranty for 10 years but no labor warranty. I am wondering should the company that installed it or lennox be covering everything here since we would not even need their labor/service had they given us parts that worked or installed it correctly when we got the system in 2010.

Am I just screwed here or do I have any recourse? We have a PSEG contract but it doesn't cover leak fixing or leak searches so that is of no use.

Thanks for any help/suggestions you can offer.

CJ

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