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kmealy_gw

What is with Pottery Barn???

kmealy
16 years ago

I frequently see a lot of buzz here on this brand. One of my clients is a delivery service for it, so I have repaired a few pieces and found it very ho-hum ordinary.

Last weekend, my wife and I stopped at an outlet mall and I walked into the PB Outlet while she shopped for undergarments. You would have thought they were paying people to haul stuff off. There were at least 8 vehicles on the curb loading up box after box, and equally many in the parking lot. Inside most everyone had a 4-wheeled trolley with waist high boxes on it. I found it neither cheap, top quality, or very stylish. Most of the stuff in the outlet was damaged enough that even a repair would not have made it first quality, and of course, it was not repaired.

What gives?

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