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linda_in_ak

Do I have any recourse????

linda_in_ak
15 years ago

I've been a lurker for years. I purchased appliances and furniture using advice from this wonderful site.

Now I have an issue. I purchased an expensive leather sofa from a high-end store in Anchorage, with the loveseat on order because they had none. I've had the sofa for a week and it looks perfect here. They happened to answer an email of mine where I was raving about the sofa and told me BTW there will be no loveseat - the style has been discontinued. I am so bummed. I have to have a matching loveseat. We drove 40 miles in a 1-ton truck to pick the sofa up. Now we have at least 2 or 3 more trips to get this all straightened out. I want to ask them to bring out a new set (my 2nd choice) and take this sofa back.

Am I out of line with that? If the manager just refuses, I think I'll just take my business elsewhere... not that there's much to choose from around here. Gas is just awful here now.

Any suggestions?

Linda

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