Any Thoughts on American Leather brand?
badback88
10 years ago
Featured Answer
Sort by:Oldest
Comments (15)
sas95
10 years agoRelated Discussions
American Leather Sofa - Available from NC?
Comments (6)We were so unhappy with our American Leather purchases that we gave them away in under two years. Maybe if we had paid less our expectations would have been lower. I won't buy American Leather again, even though I like their color selections. We previously bought some Palliser leather furniture for our basement media room that was a far better value, IMHO. When we moved from that house after over five years, I gave the Palliser pieces to a family whose home had just burned and they were delighted with the like-new condition. When we moved to our new house, we wanted leather furniture for the bonus room and ended up buying some at Rooms To Go - not exactly high end but it's comfortable and so far it has held up well. I'm not familiar with the quality of EA's leather furniture, but doubt that it's less than half that of AL....See MoreAmerican leather flexsteel palliser fjords (ekornes like)
Comments (6)We love our new sofa. I hated to part with my old Ethan Allen sofa, but now I am thrilled. We just bought the Vail Sofa with a chaise on one end. I highly recommend the upgraded cushions. They sit nice and firm. I am very particular about sofas. I don't like to sink down low into them. This sofa gets daily use so I wanted it to hold up and be comfortable. I paid close to $2500 for the combination that I got. You get what you pay for. The back cushions are attached. The back is high enough to rest your head while sitting. The back cushions are plush and cradle you when you lay back. The fabric is super soft to the touch....See MoreAmerican Leather vs Campio Group Legacy Leather Sectional
Comments (12)We have two W.Schillig leather sectionals. Both were made in their factory in China. We got both styles in the same black, semi-aniline/protected leather grade (76 or 77?), with matching-color stitching (no charge for contrasting stitching). The first sectional had a few issues on delivery; chipped feet, packing creases, a smudge of something in one small spot, and it exhibited "pocketing" in/on one section of seat cushion. We were very upset, and initially wanted a replacement, but allowed the store to send out a professional to do his "magic"--he "ironed" out the packing creases (which continued to smooth out during use), removed the smudge, and had the store order new feet. The pocketing resolved itself as the foam regained its shape and resiliency (from the wrapping, shipping....). We ordered our second sectional from a different store (because of a terrific sale event at that store the time). We were (and continue to be) happy with the first sectional after the "repairs" were completed, so felt comfortable ordering a second W.Schillig sectional. This particular store (out-of-state) actually has items come to their store or warehouse first, to be checked over before they are delivered to the customers. This sectional arrived in perfect condition. The couch is beautiful, and super-comfy (this one is in our family room)....See MoreAmerican Leather/Scan Design headache
Comments (45)Came to this website looking for updated info on the latest appliances and thought I'd check in with this thread. I'm glad I did. DISASSEMBLY My sleeper sofa (see posts above) had to be disassembled too. When I first ordered there was plenty of room for delivery, but during remodeling I decided to put in a door that was normal-sized (too narrow for the sofa). It wasn't hard to put the unit back together again on the other side, but it's more complicated than just screwing the legs back on. So I'd suggest you make sure the delivery people (or friends of yours) know what they're doing. Then it would be fine. It's not brain surgery, but it's not like playing with TinkerToys either. You're buying a relatively sophisticated mechanism, as well as something that looks good. So it makes sense to respect what you've paid for. You wouldn't let just anybody install a dishwasher, for example. But thousands of them get installed properly every day. AMERICAN LEATHER CUSTOMER SERVICE I would buy American Leather again, even after my nightmare. I accept that things will go wrong with a percentage of anything that's manufactured or delivered. My problem was with with my retailer, Foremost Furniture. At every step of the way they were careless. As in, they could not have cared less what happened once they had all their money. If you do not live in New York or the tri-state area, you cannot make this mistake. I believe AL pushed Foremost to fulfill their legal obligations in my case, thanks to this site. After I posted here, the situation was addressed. I could not get a refund--Foremost dragged this out for years, so the sofa was now officially "used"--but I got a store credit. That is not, IMHO, AL's fault. Foremost is a nightmare, so I warn anybody about their truly nasty management. But if you have a decent retailer (and do your research into their customer service record), I think AL is a very good value in every way. I love their stuff. I only come to this site when I am remodeling or need advice on purchases, so my purpose in posting is to clarify what I can and to be fair. I'm glad I didn't have to go the time and expense of taking legal action to solve my problem. It took years to address the problem; that's wrong. But once AL got involved, the problem was attended to in a reasonable time frame. And they only got involved because of this site and this thread. FWIW...See Morepeaches12345
10 years agobadback88
10 years agosimplyjenny
10 years agofreethinker99
10 years agowink3956
10 years agoIdealistic
10 years agoadernburg
9 years agolisapa
9 years agoadernburg
9 years agofreethinker99
9 years agopan26123
5 years agoAnita Kimberlin
4 years agoHannah Powell
3 years ago
Related Stories
DECORATING GUIDESWhat Goes With Leather Furniture?
If that hide-covered sofa is making you seek decorating solutions, we’ve got just the pairings for you
Full StoryHOUZZ TOURSMy Houzz: Casual, Thoughtful Design for a 1920s Bungalow
A couple turn a neglected, run-down home into a charming, comfortable place to raise their 4 children
Full StoryHOUZZ TOURSMy Houzz: Thoughtful Updates to an Outdated 1900s Home
Handmade art and DIY touches bring a modern touch to a classic Boston-area home
Full StoryTRADITIONAL HOMESHouzz Tour: English Country Home in the American South
This Charlotte, North Carolina, showhouse offers ideas for a fresh, family-friendly take on traditional design
Full StoryTRANSITIONAL HOMESHouzz Tour: Classic American Bungalow Style for a Bachelor
For this homeowner’s first house, a designer creates a clean, neutral look with pieces he can carry into the future
Full StoryCommon Household Cleansers for Leather Upholstery
Clean and condition your leather sofa, chairs, handbags and more with ingredients already in your cabinets
Full StoryCOLOR10 Color Combos You Never Thought Would Work
Orange and blue? Purple and green? Yes and yes. Unlikely pairings can look great if you do them right
Full StoryDECORATING GUIDESTextured Walls: Inspiration Beyond Paint and Wallpaper
See what happens when you cover a wall with glass, metal, leather, upholstery, or a mass of living green
Full StoryLIFE10 Ways to Honor and Remember a Departed Loved One at Home
Help the grieving process and keep beautiful memories alive with these thoughtful tributes
Full StoryBATHROOM DESIGNOld-School Swagger for a Modern Bath
Sepia photos, a leather-look floor and crisp finishes make for a room that’s dapper but appeals across the board
Full Story
badback88Original Author