I have the Cambridge sofa in vintage black. After 3 years it was saggy on one side and had lost quite a bit of leather on the seating area so I contacted them and they replaced it. The new one looks better but they went from a 98" sofa to an 8ft one but when measuring it, it actually measures smaller than 8 ft. I also have noticed that when someone gets off it, the other person can feel it, almost like it's not level or build strong enough, it goes up and down. Hard to explain but we're small people. I actually preferred the saggy, missing leather to the new version. If you can find anywhere else to get what you want in a sofa, do it. Restoration Hardware may look pretty but it's not well made unfortunately.

Babs711, HOW did you do that!!?? I have been to at least 20 stores that carry Broyhill. I have typed every thing I can think of relating to those sofa's in a google search box. NOW...I can't remember IF I've seen either of those in a store. Although, I do "think" we almost ordered a Broyhill from a store. We got downright serious with several $1500 sofas, BUT, when we chose the material, it'd wind up being something like a grade 100 (and the sofa in the store for $1500 would be a grade 2). We'de hear "sure, we can order that $1500 sofa in that material, it'll be $2800. Then, at $2800...we would then NOT be able to live with the depth, or the knifeback cushions. OR, our "hole in the wall" that we need to fill is 101.5". We have inched our way down to 96" being acceptable. And, "whats another inch"? Well, ya just gotta draw the line somewhere...I think?? LOL. I cannot believe that I don't remember seeing that Cora and that Tarleton. Maybe I did and they were just both too deep? Or too high after the material choice? OR, they didn't offer the material we wanted? OR??? BUT, you just stuck two sofas right there that SURE GOT MY ATTENTION, and the Price sure SEEMS spot on for my budget. Go figure...Find something better a day after I put in my order...never fails. BTW: Here is what I Finally pulled the trigger on. 1) 97" English Arm Sofa (fits in a 101" long hole in a wall) 2) 38" deep. (can't handle 42" or deeper because our calves hit the edge and feet don't touch the ground..I just hate that). 40" seemed to be the maximum depth I could deal with. 3) Sides of the sofa, at the bottom, have a "swoop" contour from front to back. (just looks better than a straight line) 4) Three wooden legs up front with casters (I dunno, I just like that look) 5) Three butt cushions, NO down fill (they assure me these will not get bulgy, settle out, or get that broken down, worn out look) 6) TIGHTBACK (hate knifeback pillows because they resemble "throw" pillows or bed pillows. Would have been fine with normal edged cushions, but, IF I could have exactly what I wanted, It'd be "tightback". I like that look and like the way it won't deform or look "used") 7) Army Duck Canvas/Cotton Fabric (very durable, almost indestructable based on experience, and has the linen "look" and "texture" we wanted. Difficult to find as an option for most manufacturers) 8) Charcoal Gray Color (matches and accents the rest of room, and...I won't feel like I have to shower, change clothes, and throw a cover on it if I want to sit down) 9) $1750.00 (For EXACTLY what I want on EVERY count...I can live with that) 10) While I cannot comment on "down the road" customer service? I can say for sure: Every call, I wound up talking to ONE person. This guy is "probably" the person that actually builds this, or at the least is very "hands on" during the process. His answers to my questions were a very friendly and polite...."Yes, we do that" or "Yes, we CAN do that" or "Sure, I have no problem doing that". "No, we've never made a chair and a half to match that sofa exactly, but, I've always wanted to...just never had anybody wanting one....I'll be glad to make you one, no problem." If anybody is interested it's www.thecomfortablesofa.com in North Carolina. I may regret this, but, as of right now...I'm...GIDDY!!! LOL

The sofa we did over was an old Scandinavian Design (remember them?) three-cushion gray and white striped thing. We ditched the rather cheap cushions, fattened up the arms a little, gave it a tailored waterfall skirt, added the aforementioned single seat cushion, and then used five square down pillows with thick short fringe for the back cushions. So it was a pretty big job, but I got something that would have cost about $4,000 for about $1,200. That was 15 years ago, and it needs to be done again. The fringed back pillow thing is so 80's! One note, if you decide to do it. Make sure that the seat cushion has some form of subtle strap included in the design to secure the cushion to the frame. Otherwise, it will slide around when you sit on it, which will drive you right round the bend. What comes to my mind is a couple of simple self-fabric belts with velcro closures incorporated into the back edge. The front corner detail will help hold it (and make sure that detail is in the design as well), but I think when you put fabric on metal, slippage is a given. But to your question...I cut several pictures out of design magazines (known in the trade as "shelter books," a term I've always found hilarious, tho I don't know why...) of sofas that looked exactly like what I wanted, and talked them over with my upholsterer. We agreed on the kind of construction and the dimensions and the price. I was specific about the shape of the corners, the size of the welting, and everything else about the piece. I made copies of the pictures and my sketches and notes to leave with him, so there would be no question. I even gave him a picture of something similar but not what I wanted, so he would see what I wanted him to avoid. This is a good time to say again something I say all the time (so I must believe it!). First, to communicate a visual idea, use a visual medium. Second, do not leave any detail out of the discussion, and go over it and have it repeated back to you until you are sure that the vision in your head (and in your notebook) is the same in your tradesperson's head (and notebook). How I do run on...

I'm with flyleft, jakeabedy, that was freaking *hilarious*. I've never actually been in a RH store, so I can't speak to the quality of their furniture. And I know I may be the only one on this thread, but I do like that lounger, it would fit me, mr. sandyponder, the kid and the canines and I see it as the perfect place to while away a stormy winter afternoon listening to Tanglefoot or John Hiatt and reading our respective books-of-the-moment. However, I am absolutely, positively sure that it's way out of our price range, so we'll stick to the CL sofas that we already own and that are already nicely dog haired. sandyponder