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Insurance: Customer Satisfaction Survey

14 years ago

An interesting survey on all the major types of insurance and the customer satisfaction levels. You don't often see this type of information, so I thought it might be useful for some folks:

Customers rate the best insurers

A recent Insure.com survey sought customers' attitudes about their auto, home, health and life insurance companies, ranking those that gave the most satisfaction.

2/15/2012 by Amy Danise, Insure.com

(Excerpt) Insure.com's new in-depth analysis reveals how customers feel about their auto, home, health and life insurance companies. Our tool breaks out five measurements of customer satisfaction for large insurance companies:

� Customer service

� Claims experience

� Value for the price paid

� Percent who plan to renew their policies

� Percent who would recommend their insurers

Based on highest overall scores, you'll find the happiest customers at these companies, which have also earned Insure.com's People's Choice Award.

Here is a link that might be useful: MSNMoney: Customers rate the best insurers

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