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deborah_ps

I'm so happy, I'm so happy! Update

deborah_ps
15 years ago

The inside glass of my oven cracked about a week ago, went to the store where we bought it, pictures in hand...they set up an appt. for a tech to come look at it for today. He suggested I contact the manufacturer directly, which I did and was told there was nothing they could do. I persisted in telling them I was not responsible for the defect. Finally I'm told they will pay for half of the part :( I kept my calm, asked to speak to the supervisor and lo and behold parts and labor are now authorized at no charge to me :)

I'm so happy! And all done without my blood pressure being raised :) It's a good day!

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