Oh yeah, forgot to mention that was DH's first thought -- but yes, the floor goes all the way under the DW.

Have you (or the repairman) accessed the front leg thingys? They usually adjust up and down. your countertop might be stopping the DW from being removed.

We were able to lower the legs enough to clear the countertop to slide ours out.

good luck.

ML

I normally lurk here but thought I would post as we had a similar issue just last week. It turns out in our case, the electrical and water connection pipes were stiff and old and we couldn't pull it out without disconnecting those pipes. I am sure you/appliance person have tried that already. The only other thing I can think of is to shoot some WD40 around the legs-maybe there is some gunk settled under the legs.

Could steam or water have escaped from the DW over the years and expanded the surrounding wood just enough to get the DW stuck? Just a thought. Good luck!

What a mess! I have to agree about the WD40. And be generous with it too. It solved a huge problem for me last summer.

in my experience, unless you have a portable dishwasher, it's gotta be mounted in place!! most dishwashers in most homes are 'builtin'....

when we moved into this house(new), the dishwasher wasn't mounted and wobbled/shook when we tried to run it... had to call the builder to get an installer to finish the job! having had several houses and several dishwashers, i've never had one that you could just 'pull out'... but then again, we've never had a portable one....

would probably be best to contact the installer to find out how they mounted it if you can't clearly see...

Sometimes the DW can be mounted to the countertop, even with granite, instead of the cabinet sides. Look for screws at the top, maybe?

Looked for screws all around and there are none. Like I said, there is some movement when you try to shake it back and forth within its space, but it seems to be stuck from the back somehow -- as if it were screwed in from the back, which doesn't seem possible. But maybe it's glue from the counter, which makes me want to just slap the installer. It's just weird. Still have not heard back from the contractor -- love these construction people who don't bother to return calls. Will try him again tomorrow.

OK, DH is wondering if there is any access to the back of the dishwasher, since it's in an island. He is thinking there could be an 'L' bracket screwed to the floor or back of cabinet. That might explain why you can wiggle it side to side but not pull it out. The dishwasher has to have something that prevents it from tipping when you open the door, IYKWIM.

You usually don't need to remove the dishwasher to replace door springs. These can be accessed by removing the access panel below the door (the fixed portion between the door and toekick panel that old dishwashers had) with the machine still in place. Some more recent dishwashers with full-height doors still have an access panel in the toekick area that can be removed. Go to searspartsdirect.com and enter your dishwasher's brand and model number (found on a plate inside the door somewhere) and you'll get several excellent exploded line drawings showing how the parts are accessed and put together, and where the screws and fasteners are.

I would look for some sort of anchor system in the back if you see nothing in the front or sides. Golddust's comment about the safety thing is true. One of our labs, while a pup, would stand on the dishwasher door when it was open trying to "help" me. He was small but heavy, so there must be some anchoring spot that you've just not discovered yet.

Work, do you mean like this?

Work, do you mean like this? This dog was 65 pounds of muscle. LOL

You might want to cross post this in the appliances forum.

I swear I only posted that picture once. Sorry for the spam.

Well, the (experienced) repairman seemed to think he had to pull out the DW so I didn't question him. He was able to remove the access panel at the bottom.

I looked at the installation instructions for my specific DW online and it showed where mounting screws SHOULD go, but there are no screws in those places on my machine. I know it sounds crazy. Something is affixed or "stuck" somewhere near the back of the machine but how -- who knows! There are NO visible screws. Repair guy, DH, and I have all looked. We have been procrastinating but at some point (before someone gets injured by that door) we're going to have to do something!

I just had the spring on my dishwasher break, and I watched the repairman fix it.

He had to pull the dishwasher out to get to and replace a pulley, one on each side of the dishwasher. The dishwasher had to be pulled out to do this.

My KitchenAid dishwasher has screws on the bottom front, behind the removable bottom panel. Have you checked there?

As for getting injured with the door with a broken spring. I was kneecapped once (and once was enough that I remembered to stand to the side when opening the dishwasher) and the door drew blood twice on my DH's legs (he took longer to get the message).

Thinking granite should be installed over plywood so can't see glue seeping through plywood.

I have the same problem, but I can't wiggle it AT ALL. I've run a small crowbar all around the space between the dishwasher and the cabinets/countertop, nothing seems to be holding it in place. I've turned the front feet so that they are actually off the floor completely by a good half inch. (flooring was installed up to the unit, so lifting it up and over the flooring is job #2.) Water line disconnected, lots of play in drain line, wires disconnected, upper two screws attaching it to the countertop removed, no glue holding it to the countertop (I saw installation), no side screws (I saw the two side screw covers, no screws coming out). At this point I'm going back to the suggestion about the tile not going all the way back, but in my case I think there might be a hole in the floor and one of the back feet is on the edge or otherwise stuck. That's all I can come up with. I'm going to try to find my crowbar, but this is looking harder and harder, especially with the flooring lip I'm going to have to contend with. NO WIGGLE OF ANY KIND even though I can run a small flat crowbar all the way around and the front feet aren't even touching the floor. It won't tilt, jiggle, move backwards or frontwards, or anything. At least I was able to find the water line and shut it off, which somehow fed into the basement and the shutoff valve was behind some insulation in the basement ceiling. I started this project by turning off the water to the house, thinking I'd be going without water for maybe two hours at the most . . .

Sueb is still on this forum, so perhaps she can tell you what her solution was.

I finally got it moving. I loosened all four feet and shortened them as much as possible. That seemed to do the trick. Somehow, those feet had embedded themselves into the floor. I didn't know that the "back" feet are only halfway back, and quite reachable. For anyone who doesn't know, they can be loosened from the top. You don't have to try to twist from the bottom. Unfortunately, I'm still struggling to get it up and over the edge of the flooring. I don't think anyone can help with that.

I had the same problem, loosened the front feet but still couldn’t pull the dishwasher out. Turns out there there was a screw on either side anchoring the dishwasher in place. Opened the door, remove a plastic screw hole plug giving access to the screw. Unscrewed each, and presto!, the dishwasher slides out!

Like Nancy, our dishwasher (currently pulled 6inches out from worktop position but now stuck fast) had to be lifted up over a lip where floor tiles had been laid in font. Had to retract front legs fully and remove securing screw from each front side of machine - machine then was wiggled out so far but no further. Just such a tight fit. Am waiting for a repair person now (twice muscle power might just do it?) but meanwhile wondering about this ‘middle back leg adjustment’ - is that what the slotted screw in the centr of the bottom front panel does? If so, which way do I turn it to make leg go down? May just try first one way then the other...... Really wish people installing these things had to leave their name and address on the appliance....! Any suggestions/ success stories?

Well, I don't remember anything about a middle back leg, but we just kept wiggling and forcing and removing the feet . . . and then it was out. It took forever but somebody strong finally freed it.

HERE IS YOUR ANSWER ! I just finished helping my son with the same problem. He was going to simply replace an old dishwasher and install a new one. We unscrewed the safety brackets at the front top (the ones they screw into the granite), raised the front and back screw legs, disconnected the drain, water and power and thought we would just slide it out. We could wiggle it up and down and left to right, but could feel something was holding it to the wall in the back. No way to access the back of the dishwasher. It felt like it was glued to the wall. We ended up drilling several 1/2 inch holes from the inside of the dishwasher, in the back wall and butchering our way to create a 3”x4” hole. Using a small crowbar, we were able to, though the hole, unstuck the dishwasher from the wall. It appears that the back of the dishwasher had some sort of a 1/4” resin or something board, that over the years got soft ( maybe from hot water in the dishwasher) and adhered to the sheetrock wall. Took us about an hour.