Is this a French door reefer? Check the door gasgets. The FD units seems to have some gasget issues. Ours is tore up in a couple of spots however the temperature is fine.

Thanks but no, it's a bottom freezer style. I'm guessing gaskets are somehow to blame though

Actually it looks like the fan isn't working -- anyone have a suggestion about that?

In case anyone is interested, turns out the is a known problem with this GE model -- control board has a problem, it's been modified, and now I have a new control board. Not sure why I have to pay for GE's mistake, but am crossing fingers that the fix works.

I purchased a GE Profile 28.5 cubic bottom freezer 2 months ago. I debated between this and the sumsung 29 cubic. I ended up with GE becauseI was told their CS service was better. I noticed after a few wks the top interior freezer door and draw was getting covered in frost. They came out asap and replaced the gasket. The repair person mention they have had problems with this. Unfortunately, it did not work. The frosy is getting worse, they are coming out this week again. I'll update after this service call. My neighbor has the samsung 20 cubic and has not had any problems.

I purchased a GE Profile 3 years ago. thinking GE makes a good product and bought the expencive one 1800.00 you think you are getting something thats going to last you along time with no problem. well i was wrong the fist year the ice maker went bad had to replace it. starting on the second year the temp. was going waco you put it up to make it cooler and it would stay warm. then just resonly the water line for the ice maker went bad. the water was going to the freezer floor made an ice arena. i would have been better buying a cheaper one. my next refreg. will not be a GE.