actually you should go to the homepage of the writer/author of that firefox add on and submit to that person your issue and they can address it. the addons are all written by various individuals. To find the homepage go to the firefox add ons page and search for that add on and click it to take you to the download page for it and scroll down to find the homepage of that author.

Back already, Salena, think you're talking IE, not Firefox Owbist, The load automatically was checked, I tested both checked (as it was) and unchecked...it made no difference. To be more "graphic" (ha), the homepage is left justified with text that is active links, there is a little graphic/picture at the top and bottom. The page is also two or three pages in length due to everything being a left justified "newline". Any more ideas? May have to reload Firefox..it is 2.0. That said I think I can get away with just running install and letting it write over what is already there, i.e., I don't have to uninstall, which I'd like to avoid. Thanks.

Hi Zep, Here's the information from the Whocrashed report. System Information (local) -------------------------------------------------------------------------------- computer name: LYNNDELL windows version: Windows XP Service Pack 3, 5.1, build: 2600 windows dir: C:\WINDOWS Hardware: Inspiron 530, Dell Inc., 0FM586 CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6 4 logical processors, active mask: 15 RAM: 2950799360 total VM: 2147352576, free: 2022486016 -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\WINDOWS\Minidump Crash dumps are enabled on your computer. On Tue 6/10/2014 9:46:41 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini061014-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x5FC9E) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF85FC9E, 0xFFFFFFFFADB9BAE4, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- One crash dump has been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further. ------------------------------------------------------------ I'll try reinstalling Firefox, but I'm doubtful because during the course of today - after my initial Firefox difficulties, I did update from Firefox 29 to Firefox 29.0.1. So I can re-install 29.0.1, but installing it this afternoon did not fix the problem. I'll check back later. And now I'll reinstall. Thank you. Lynn.

first thing you need to do is find out what is the proper resolution you are supposed to use with that monitor and make sure it is set properly in your windows settings, using the wrong resolution can be damaging to your monitor. Look up your monitor and find the stats for it or look on the manual that came with it and find the stats. Go to your desktop and right click then go to the tab for your monitor and make sure the slider is set to the proper matching resolution and settings for your monitor. If you need your text size larger everywhere including on the desktop icons and text you can go into the settings there in advanced and change the dpi settings. Write down what it was set at so that if you need to go back you know what to do. change the dpi and apply and see if that helps. Read the info on the new monitor for the button on the front of the monitor and see if there is an auto set button, you may have to do some adjusting using those buttons. To increase the size of the fonts in your browser only you go into the settings options for the browser itself and change the default font size, the directions depend on if you are using IE or firefox which is it? I would do the change in the settings for default rather than doing the change of text size option in view. Just be very sure you follow the proper resolution setting for that new monitor.