Machine won't acknowledge the new HD, suggestions?

15 years ago

Received a new Iomega HD, plugged in, nothing, went to website, found link to won't acknowledge, and still nothing, followed trouble shooting, am in a quandry, thought this would be so EASY? meet the queen of hard knocks people, if sumpin bad is gonna happen, it will.

I have done the puter shut down, and restart,

BTW, my S/N is U4BA261308, in case that yields some more info at the site, but don't think so.

Both plugs are in the machine, supposed to be 2 in machine, and the 1 for the HD and I have good contact there.

This plug and go thing is a puzzle, have green lite and is go, what am I missing, or what should I be looking for as a drive that would show up, I have Floppy (A) local disk (C), and DVD-RAM-(D) showing on the listing in mY computer.

Thanks for any clues. XP as OS, what other info needed?

Quick install in book says:

Connect the mini connector on the USB cable to the back of the drive-done

Connect the standard USB connactors on the cable to USB ports on your computer.-done

PC users, the drive icon should appear in my computer or WindowsExplorer(don't know what that is)

Tells me how to use the drive, and I am not disconnecting as there is nothing to worry about losing, and no icon in the taskbar either.

Drive not detected-Try restarting-done-make sure you are using the USB cable that came with the drive, make sure both lines of the cable are connected to the computer-done

Try changing the connections to different USB ports, can't, only have 2.

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Comments (11)

zep516
15 years ago
Try the Microsoft link below, when the smaller window opens Fixit click on the Run now

It's worth a shot, let us know.

Here is a link that might be useful: support.microsoft.com
shaddy101
Original Author
15 years ago
Leaving the house right now, got to check this over when I have a tad more time, will get back to you all, appreciate your input fella, you usually are spot on.
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zep516
15 years ago
If that does not work. The link attached shows a different thought. Have a look at it....

Here is a link that might be useful: your-missing-usb-drive-on-windows-xp
shaddy101
Original Author
15 years ago
Checked my updates, found there were a couple for powerpoint,otherwisen, nothing. Since the Geek link is a tad more than I feel I can handle myself, will wait til someone with a bit more knowledge about these things than myself comes along. Should be someone here next week that has some basic skills in behind the scenes puter work, I am just to afraid to make any changes of any kind, I depend on this animal to keep me in touch with the outside world, and would be devastated if I couldn't do that. Therefore, as much as I appreciate your quick response, and probably is another spot on answer, I just don't want to risk it.
Please bear with, and if I do get some results, will be back with a happy face I tell ya.
Again, thank you for your kindness, and your gentle way of putting things.
grandms
15 years ago
Shaddy, my Iomega external drive has a plug that plugs into an electrical outlet as well as a USB plug that connects to the computer. Also there is an ON/OFF switch on the back of the case the drive is in. Does yours have any of that? Mine does show up as another drive on My Computer.

If you have only two USB ports on your computer, you would find a USB hub to be very helpful. I bought one several years ago at Wal-Mart (very inexpensive). It plugs into one of your USB ports on your computer but gives you an additional four USB connections. It also has a power cord so that it doesn't take all its power from the computer. I never use mine any more since my present computer has several USB ports on the back plus three on the front.
shaddy101
Original Author
15 years ago
grandms, I have no other plugins, just into the HD, and the USB ports on the puter. I had no clue there was such a thing as you spoke of last, the hub, would be great when I want to load pictures, and also do moving to the HD, if such a thing ever happens!
It will tho, I am keeping an open mind on this, and tho I am anxious about doing anything to change things on the machine, could do some research, as all who have responded have given me a lot of fodder here to use.
I am busy the rest of the week with small chores, etc., so won't be getting back hopefully someone will have been able to open this can of worms and I will be fishing with them!
thank you all again for your information, is is most helpful, and bolsters my courage greatly. I know it can be done!
bpgreen
15 years ago
click the Start button, then select My Computer. What do you see?

You should see some drives, like Local Disk (C:) CD Drive (D:) etc. If the Iomega installed correctly, it will be listed here. It may say something like Iomega (E:) or Removable (F:) or something along those lines.
zep516
15 years ago
The user does not see it there,

From first post:

I have Floppy (A) local disk (C), and DVD-RAM-(D) showing on the listing in mY computer.
fruitjarfla
15 years ago
shaddy, you said: "Try changing the connections to different USB ports, can't, only have 2." Have you tried switching between the two?
ravencajun Zone 8b TX
15 years ago
I have several usb hubs I love them, I keep one plugged into each pc and then have the hub laying out on top of my desk where it is easy to reach, no more reaching around the tower to find the usb port. I have bought several of them at Big Lots for under $10. Just be sure if you buy one you make sure it is USB 2.0 and not 1.1. Some come with a power cord some do not, the ones I use most of the time do not have a power cord they use the pc power from the usb port.

When you tried to locate the drive on the pc did you have the external drive turned on?
kudzu9
15 years ago
ravencajun-
I, too, find USB hubs indispensable. However, I only buy the corded ones since the ones that just plug into the computer without their own power source can sometimes be underpowered depending on what all you have connected to them. And for those who aren't familiar with hubs, just be aware that a few USB devices won't operate, or won't operate reliably, unless directly plugged into the computer rather than the hub.

Machine won't acknowledge the new HD, suggestions?

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Machine won't acknowledge the new HD, suggestions?

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