I purchased and installed the 48" Island Hood PLFI 750.48. Paid around $850 last year and have had a good experience. It is of reasonable quality (certainly not high-end) and functions well. Installation was challenging but we were able to overcome less-than optimal installation instructions.

Decent value and a good price. It looks like prices have jumped a little in the last year.

Here is a pic of my Proline Range Hood 48" Island Hood PLFI 750.48

Hi there !

I have purchased product from Proline back in July and I am still waiting for product. The customer service there is terrible. I have placed many emails requesting status and only hear back when I call. Only to keep on hearing product on backorder and will be in shortly??
Beware..........

Thanks for pics and feedback folks. I am still on the fence, given how responses there are. That in itself concerns me. When I can find more people that own a $3 - $6k Capital range / cooktop than a $1k vent then I have to wonder if this company will be around in the future to service their product.

I am looking into the Proline 42" Island Hood PLFI 750.42, 1100cfm - island hood. Have a 36" 6 burner Thermador Cooktop on my island.

Would like to get feedback from anyone who has this vent or a similar one from Proline :
1)How is the noise?
2)How easy is it to really clean the baffles once grease gets on them?
3) Anyone tried to use this vent by moving the motor externally (one of Proline videos say this is possible)

Open to any additional feedback.

Thanks!

My experience has NOT been good, to say the least I am very frustrated.
Placed order for PLEW832.36 1600CFM with 10' chimney extension Jun 20, 2011. ProLine informed me the design was changed, instead of one motor at 1600CFM, the redesign was 2 motors with 1000CFM. I asked about the venting, my response was we have a gasket that covers both outlets to converge into one, ok so I have 1 hole in my wall for the vent, is that right? yes was the answer. Vent did not arrive until Aug20 2011. Vent did not come with the gasket they said it would, I called to inquire about this and they now said it needed its separate vents to beyond the wall and then could be joined into 1 pipe. Installed about 2 days later. As our kitchen did not have a vent, we had to have one installed, quite a process, as we have a room above the kitchen. Turned on the vent and such a racket... quietest on the market, don't think so! So I called Tech support and spoke with Spencer, he said it was not supposed to sound like that and they would send another one to replace the one installed. Also, the chimney extension did not arrive at the same time, called and they said it was on its way, it was delivered Aug 26 @ 6pm! The new vent was delivered Oct 27 2011. Called the installer to come back and take out the old and replace with the new. Guess what! Still the noise, not as bad, but still very noisy. I placed a call to ProLine for tech support and was told he was out of the office and a message would be given to Spencer for a callback, I am still waiting for that call. I was looking for a different type of "Y" connecter and a distribution center for HVAC advised me to call a company which specializes in vent work. I did, they took a look and said it needs 2 separate vent runs. However as they were preparing to do the work yesterday late afternoon, they removed the vent pipe and still the noise on one of the motors, sounds like the left. The installer said it sounded like the bearings were bad. I called and spoke with Heather, she said she could do nothing about it and will talk with Spencer on Monday. As a footnote, this company is a venting company, that is all they do, they install Viking, GE, Dacor, etc... high end vents, they have been in business for 40 years, so they should know what they are doing.
All of this has been a great expense, each time they have to come back it is more money. Now, the vent company, will add additional vent at a cost of about $350. So this install process has cost us as much as the vent ... Vent with chimney $1000, first install $630, additional install $350. Also, manual that comes with the vent is for a single motor. I feel that if they changed the design, venting is a big process to making the vent work properly, they should have advised on that process and have new manuals made.
I must say that Proline has been very accommodating, but they don't tell the truth about when the product will be here (too many conflicting excuses). I think 2 months wait each time is a little long for arrival. Perhaps they should put more vents on that slow boat from China!
Sometimes what seems to be less expensive turns out to be more expensive, than if you had chosen a more expensive one in the first place.
Please CHOOSE carefully.

We know we are biassed but we have a 4.9 rating out of 1500 Google reviews you can read for yourself right here if it is helpful: https://www.prolinerangehoods.com/google-reviews


Our apologies for past issues it sounds like some of you have had!


We have had some issues in the past but we have made some significant changes in upper management, inventory, customer service, marketing, etc at the end of 2018.


Thanks for all your feedback in this thread. We have recorded it and passed it on to our new management.


If you ever want to visit with us, please call us 877.901.5530

Dude (or dudette), you posted the same self-promotion to three threads. Not necessary, bad taste and desperation, one is sufficient.

I don't really have a problem with this, if the posting is relevant to the conversation thread; and if that thread is still active!

But posting to a thread that is nine years old does reek of desperation or cluelessness. I am all for having a brand presence on social media. But at least make an effort to represent your customers' interests and not just the brand's.