SHOP PRODUCTS
Houzz Logo Print
caroline94535

Installed Vista service pack; now no search engine will work

caroline94535
14 years ago

My friend is having problems after installing a Microsoft Vista service pack.

She installed Microsoft.NET framework 2.0, service pack 2 security update for Windows Vista Service pack. The screen told her it was "Successful KB948465"

After she installed the service pack, she can no longer search for anything (using any search engineÂGoogle, Yahoo, Mozilla). An index page will come up but none of the links/sites will open. She will get a list of all the sites, but she canÂt click on or open any of them. She canÂt X-out of that screen.

She has to hit Alt/ctl/delete and restart task manager; the whole system closes down and she has to log back on.

She can open her bookmarks, but canÂt go anywhere from them.

She has a Compaq Presario computer. Windows Vista home basic.

She has run McAfeeÂs virtual technician and security scans. They said everything was fine. It isnÂt.

She has shut down and restarted her computer several times. Nothing seems to work.

Do you have any ideas on how to fix this? TIA!

Comments (2)