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Trouble updating iTunes

11 years ago

I am having trouble updating iTunes on my desktop PC, Windows 7, 32 bit. I first tried to install with the installer that came up when I clicked update. So I tried to do it, as it suggested as solution, manually. This is the message I am receiving as it tried to install it:

The installer has insufficient privleges to access this directory C:\Program Files\iTunes\iTunes.Resources\nb.lproj. The installation cannot continue Log on as administrator or contact your system administrator

Can you help me on this?

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Comments (9)

emma
11 years ago
I had a problem with ITunes that I could not solve and called them. If you cannot get a solution here, you might try that. They were very nice to work with.
Elmer J Fudd
11 years ago
That's an excellent suggestion, Emma.
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PRO
kbarb - San Francisco - Z10a
11 years ago
Can you right click on the installer and choose, "Run as administrator" ?
User
Original Author
11 years ago
Thank you for the suggestions. I will try them and get back to you..
jane__ny
11 years ago
I have trouble each time there's an update. I found the solution on line at the Apple Forum. Just type your problem in the search bar.

It was a hassle and I have to go through it each time there's an update. Maybe because I'm using Windows and XP. Not sure.

Just make sure you back up your music before starting on the fix.

Jane

Here is a link that might be useful: Apple Free Forum
User
Original Author
11 years ago
I just now got back to trying to updating iTunes to vs 12.. I have checked and I "am" logged in as administrator. There is no password. There is only one account on this computer. I can't click on the update and choose Run As Administrator......

I can't update....it goes clear thru the installation process, and then the error pops up with the message as before......

The installer has insufficient privleges to access this directory C:\Program Files\iTunes\iTunes.Resources\nb.lproj. The installation cannot continue Log on as administrator or contact your system administrator

This is an Itunes program on Windows 7. I recently updated in September. In order to talk to apple for help, I will have to pay for it, I think.
emma
11 years ago
I had a problem with the last itunes update, it was a launch itunes problem. I could not fix it with their instructions so I uninstalled and reinstalled it which did.

I have had problems with the last windows update and itunes updates. I have both set to not check for updates.
PRO
kbarb - San Francisco - Z10a
11 years ago
I was going to give you a link on Apple's support site, but I see you've already posted the same thing over there.

Another post on that same thread also recommended reinstalling iTunes, besides the original poster's install steps there.
User
Original Author
11 years ago
Thanks, I will follow the instructions on the Apple Site........ Thanks.

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