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czechchick2

I killed my boyfriends PC. HEEELP, please!

czechchick2
14 years ago

My bf's pc had ongoing problem w/ viruses even thou we have Norton.The latest one was "Cyber security", which I got rid of back in may but it came back-much worse. This time nothing worked but I found "Spyware doctor " that guaranteed to remove it.Well after downloading it and that upgrading it, it scanned and removed things,so it said but the "cyber security was still there. I went in help section and it told me to upgrade again and it needed to restart yet again. But after restarting I got desktop screen without all the shortcut icons and message-RUNDLL32IEDKCS32DLLBRANDLLE4SIGNUP.After few minutes all the icons came in but I could not get in explorer or anywhere and it froze. Few minutes later still nothing so I pushed/held the on/off button to shut it off. It would not turn on at all after.I killed it, I am in big trouble.

I feel terrible, most of it wasn't backed up.

What can I do now other than take it to the shop? Is it expensive to fix something like this?

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