Just to add,your wired computer must be turned on in order for the wireless to print, at least mine does I found out.

It does not seem to be a network adapter issue either, as both wireless and direct connection are problematic. The next step to see if a program typically Anti Virus is causing issue. So lets boot the computer to safe mode with Networking and see if you can connect that way, lets just concentrate using a direct connection. Restart the computer, keep tapping the F8 Key, the computer will boot to the advanced boot options menu black screen with white letter. From the list presented to you, use the arrow key to select Safe Mode With Networking once selected hit enter on the keyboard. Now try to connect to only Google.com. Let us know if you can connect that way. Do not surf the internet in this mode. Please be sure to try another browser too maybe before doing all this above in case this is a silly internet explorer issue.. Joe

As Mikie mentioned, dial-up routers are pretty are rare these days and the ones that do exist are going to be used or rather expensive. She probably doesn't really need one. If she is going to use dial-up, you need to find her an ISP that provides dial-up service. I don't know who they are any more but Google should be able to help. She doesn't need to contact the phone company unless she wants DSL. If she happens to be on one of the restricted minute phone plans, she'll need to change that. Dial-up is just like a voice call and would count toward her call allowance. Unless the laptop has a built in modem, she's going to need an external one that connects via USB. With that setup, there will be no need to worry about wireless networking.

Katy, Sure hope you enjoy that new Wireless Keyboard/Mouse. What Brand did you buy? I've always liked the Logitech Line the best. I started with the original Logitech 3 Button Wireless Mouse (still have it). My first Wireless Keyboard (not sure of the brand name) was Infrared and it was horrible, had to have it pointing towards the receiver at all times. I have the MX5500 Combo hooked up to my Desktop Computer right now, best Logitech has ever made (it's Bluetooth and has a great range)(very pricey, think it cost me around $170)! Once you've tried Wireless Keyboard/Mouse Combos you'll never go back! BTW, Windows 10 Updates are nothing to worry about. They've been coming for many, many years and will continue to come. I've had a couple minor problems, but really nothing to get excited about. I have Windows 10 on 5 Laptops, 1 Desktop and 1 Tablet, all running great! It's good that Microsoft is staying on top of any problems! When there are just so many different varieties of computers out there with so many different components, you really just have to wonder how they don't have more problems then they do? You've really got to give them credit! Since you're going to Buy a New All-In-One Desktop, I'd just go ahead and get it with Windows 10 Preinstalled! I'm sure there won't be any problems with a New Computer w/Windows 10. Most of the problems are with Older Computers that are being Upgraded to Windows 10 and the older software that's already installed.