I checked the computer help forum and didn't see it there, so . . . Did it have an attachment? If so, is it possible that you're exceeding the size limit at AOL? Is there some sort of virus scanner at AOL that may be stripping the email out because of the attachment? Do you have a SPAM folder on AOL, or SPAM filtering that could be incorrectly identifying it as SPAM? Can you temporarily turn off the SPAM filter at AOL? Is there any message from Google that gives any indication as to why it didn't go to AOL?

One of those messages that you "forwarded" (which you should never do)probably had a nasty enclosed. It could be a trojan rather than a virus. Do you have an antispyware program on your computer like "Malwarebytes" its free. Suggest you download it, install it, update it then run it. Another good one which complements Malwarebytes is Spywareblaster, Its always running in the background and keeps these nasties from loading. You just have to update it weekly or so and its free as well. What service package of XP do you have (hopefully XPSP3) To find out right click on "my computer" select properties and that info should be in the box that appears

Probably because no one likes forwards? Just kidding! I would copy and paste what you want to send in a new email and try it that way.

Yes Owbist, it's really blank. I looked at it yesterday - totally blank. genes, I'm sorry to say I don't know the answers to any of your questions. All I know is her "forward" button quit working and she's asked me why. So I thought I'd come here and ask you guys....hoping you've come across this before and there would be an easy fix. Thanks anyway.