I will send but the question is will you use it? Do a general cleanup of your computer and if that doesn't help, than I would use the AOL Quick Restore. To clean out unwanted files. Start - Control Panel - Internet Options open - Delete cookies, Delete files (select all off-line content) - Click OK to Exit. Then go to Start - Run - Enter %temp% - Click OK - Click Edit - Click Select All - Delete. Start - Run - Enter - C:\windows\temp - OK - and select everything except temporary internet files, cookies and history folders and delete them. If you don't see Temporary Internet files, cookies and History listed - select all and delete. Then Restart your computer. 1. Error Checking- This takes about 35 minutes. Start - my computer - right click local disk (C) - properties - Tools Tab - Error checking section - Check now - check mark both boxes - Start - This requires a restart to begin. 2. Start - Run - type - sfc /scannow - OK Don't forget the space between c and / You will need the Recovery CD that came with your PC if any thing is found wrong. Don't insert unless asked for. Then use the Defragmenter. Start - All Programs - Accessories - System Tools - Defragmenter - Analyze and Defragment. If you computer starts running better download CCleaner and use the Clean and Registry. Un check the Recycle Bin and Run and anything else you don't want removed. http://www.ccleaner.com/download/ Spyware Blaster - http://www.javacoolsoftware.com/spywareblaster.html Ad-Aware - http://www.pcworld.com/downloads/ All downloads listed are free. Shaddy did you ever get your ScreenHunter for Screen Shots Working? cg

Oh RavenCajun, I'm trying to stay calm but hubby is going to freak if I have to tell him I got Trojans on a practically new computer. *taking deep breaths* You're right (again! lol)....some of these programs seem to automatically download things I didn't want. In the Remove programs area I found things that I knew could be included with other items I downloaded but I never wanted them, but there they were! Examples: Open Office, Google Toolbar, Yahoo Toolbar, Webshots something-or-other, etc. I promise to be much more careful in the future by making sure to inspect for something that is checked as if I want it, but don't. Even though I "Remove Selected" on everything, this info below shows "no action taken". This is the log that Popped Up Automatically when I clicked "Remove Selected": Malwarebytes' Anti-Malware 1.30 Database version: 1328 Windows 6.0.6001 Service Pack 1 10/27/2008 12:15:08 PM mbam-log-2008-10-27 (12-14-53).txt Scan type: Quick Scan Objects scanned: 43155 Time elapsed: 4 minute(s), 47 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 6 Registry Data Items Infected: 14 Folders Infected: 1 Files Infected: 9 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\(030a0f33-5b99-482e-83f5-2eeb8457878b) (Trojan.BHO) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\(9034a523-d068-4be8-a284-9df278be776e) (Trojan.Zlob) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\(144a6b24-0ebc-4d89-bf09-a06a718e57b5) (Trojan.Zlob) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\(daed9266-8c28-4c1c-8b58-5c66eff1d302) (Search.Hijack) -> No action taken. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\(144a6b24-0ebc-4d89-bf09-a06a718e57b5) (Trojan.Zlob) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wblogon (Trojan.Zlob) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\start (Trojan.Zlob) -> No action taken. Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Page (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Search Page (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (http://windiwsfsearch.com/ie6.html) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.Search) -> Bad: (http://windiwsfsearch.com/ie6.html) Good: (http://www.google.com/) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q=(searchTerms)) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q=(searchTerms)) Good: (http://www.google.com/) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.Search) -> Bad: (http://windiwsfsearch.com) Good: (http://www.google.com/) -> No action taken. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.google.com/) -> No action taken. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.google.com/) -> No action taken. Folders Infected: C:\Windows\System32\675873 (Trojan.BHO) -> No action taken. Files Infected: C:\Users\Lady\My Documents\My Music\My Music.url (Trojan.Zlob) -> No action taken. C:\Users\Lady\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> No action taken. C:\Users\Lady\My Documents\My Videos\My Video.url (Trojan.Zlob) -> No action taken. C:\Users\Lady\My Documents\My Documents.url (Trojan.Zlob) -> No action taken. C:\ProgramData\Microsoft\Windows\Start Menu\Antivirus Scan.url (Trojan.Zlob) -> No action taken. C:\ProgramData\Microsoft\Windows\Start Menu\Online Spyware Test.url (Trojan.Zlob) -> No action taken. C:\Users\Public\Desktop\Antivirus Scan.url (Rogue.Link) -> No action taken. C:\Users\Public\Desktop\Online Spyware Test.url (Rogue.Link) -> No action taken. C:\Users\Lady\Favorites\Antivirus Scan.url (Rogue.Link) -> No action taken. Also, before reading your post I hand-copied some things that showed up in my Free AVG when it automatically scanned in the wee hours of this morning. Trojan Fake Alfert - IEBT " Media-Codec " Media-Codec/V4 " SmitFraudVariant/IE Anti-Spyware " Unclassified/ALGG " Unclassified-Packed/Suspicious " Downloader ZLOB_r.DE " " " " DO " " " " DF " Generic7.BDKJ Adware Media-Codec/ZLOB And even though I thought the bad stuff was gone and I've started with a fresh reboot, when I am in IE7, it freezes and I get one of two messages: APPCRASH or APPHANGB1 Of course I went to WebShots and sure 'nuff, there was the big box with the message "This page will not function properly without enabling Java". gggrrrrr!

I am going to try this what Grandms suggested, but will have to be at my own time, cuz it looks overwhelming. I would ask where is DOS, and how do I get into that part? Is there some step by step things that I should know? Lately, keeping up with the puter is getting harder, tho I do have an older machine. Also, would ask while I am in here, I am having trouble when I want to reply to a posting, such as this one, and always have to go and login. I was told to set internet settings to accept all cookies, but I can't find in my options where it says that at all. IE98, maybe doesn't have this? Also, trying to find some old internet addresses, as I lost some cookies, I barged around and found TempInternet files in documents/settings, there are tons of them. I thought I was cleaning them out when I did the settings in the beginning, now what? I do have some of the usernames/passwords written down on paper, but have lost a couple, would like them back if possible. As I stated before, am green as grass about some things, and sometimes, I can make sense, does anyone else have or know of adult ADD? Sure makes things difficult. Anyway, wanted to thank you all for your responses, and will do my best, hoping to get some assistance in the DOS area, and perhaps with the cookies?

Hi owbist, Thrdfrt what each poster above has noted is good advice but as you have seen they all use different methods. Unlike any other home user item a computer offers so many ways to accomplish a task. None need be wrong, it is simply a personal preference. OK, so from what you are saying is that, you can defrag in safe mode if you want or you can just use the other programs without using safe mode if you wish. That makes total sense to me. So it is as simple as that. That's good to know and now I can make my decision as to what I want to do without fear of messing up. Thanks for the great explanation. BTW, I hope that you all know that I wasn't thinking in the terms of right or wrong here, it was all about me being able to understand it. Sometimes I see things more complicated than what it actually is and my focus is, there is only one way to fix this problem. In this case, I don't need to stay on that one way track, I understand now that I can choose a different route that still gets me to the same place. Thank you, I appreciate everyones help in this matter. You all are great. "Smiles" thirdfrt!!!