Charlene any time you are going to get things like your fonts or any other downloads like that make it a habit to always before you open the file on your pc, immediately after you download it just go to that file and right click and choose to scan it with your antivirus program then make sure your malwarebytes is updated and do the right click scan and use malwarebytes too, if you do this you will prevent opening a potential infected file to your pc. Keeping malwarebytes updated is essential so that when you do a right click scan it has all the latest definitions, your antivirus program gets them automatically but with malwarbytes you have to open the program and hit update. Also running malwarebytes at least once a week, fully updated and full scan is a very good habit to get into. and we have to all remember when something is offered to us free sometimes there is a reason and it comes with a nasty little bonus unfortunately they love to add those to stuff like wallpaper, fonts, smilies, all the nice fun stuff. I would definitely never get anything from the site you got those from they are not a trust worthy site. Are you using WOT on your pc? Free Internet Security WOT Web of Trust

DDS.txt . DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 Run by DK at 18:12:58 on 2012-06-12 Microsoft� Windows Vista� Home Premium 6.0.6002.2.1252.1.1033.18.3062.1241 [GMT -4:00] . AV: Microsoft Security Essentials *Enabled/Updated* (9765EA51-0D3C-7DFB-6091-10E4E1F341F6) SP: Windows Defender *Disabled/Updated* (D68DDC3A-831F-4fae-9E44-DA132C1ACF46) SP: Microsoft Security Essentials *Enabled/Updated* (2C040BB5-2B06-7275-5A21-2B969A740B4B) . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\Program Files\Common Files\Intuit\DataProtect\QBIDPService.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\System32\hkcmd.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\system32\taskeng.exe C:\Windows\system32\taskeng.exe C:\Users\DK\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DK\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DK\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\rundll32.exe C:\Users\DK\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DK\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Windows\system32\WUDFHost.exe C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE C:\Windows\system32\svchost.exe -k SDRSVC C:\Users\DK\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uInternet Settings,ProxyOverride = *.local BHO: Adobe PDF Link Helper: (18df081c-e8ad-4283-a596-fa578c2ebdc3) - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: (53707962-6f74-2d53-2644-206d7942484f) - c:\program files\spybot - search & destroy\SDHelper.dll BHO: Groove GFS Browser Helper: (72853161-30c5-4d22-b7f9-0bbc1d38a37e) - c:\progra~1\micros~2\office14\GROOVEEX.DLL BHO: Java(tm) Plug-In SSV Helper: (761497bb-d6f0-462c-b6eb-d4daf1d92d43) - c:\program files\java\jre6\bin\ssv.dll BHO: Office Document Cache Handler: (b4f3a835-0e21-4959-ba22-42b3008e02ff) - c:\progra~1\micros~2\office14\URLREDIR.DLL BHO: Java(tm) Plug-In 2 SSV Helper: (dbc80044-a445-435b-bc74-9c25c1c588a9) - c:\program files\java\jre6\bin\jp2ssv.dll TB: (7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA) - No File TB: (2318C2B1-4965-11D4-9B18-009027A5CD4F) - No File uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [Microsoft Works Update Detection] c:\program files\microsoft works\WkDetect.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey uPolicies-explorer: HideSCAHealth = 1 (0x1) mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: ConsentPromptBehaviorUser = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000 IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105 IE: (2670000A-7350-4f3c-8081-5663EE0C6C49) - (48E73304-E1D6-4330-914C-F5F514E3486C) - c:\program files\microsoft office\office14\ONBttnIE.dll IE: (789FE86F-6FC4-46A1-9849-EDE0DB0C95CA) - (FFFDC614-B694-4AE6-AB38-5D6374584B52) - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll DPF: (8AD9C840-044E-11D1-B3E9-00805F499D93) - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: (CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA) - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: (CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA) - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: (E2883E8F-472F-4FB0-9522-AC9BF37916A7) - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab TCP: DhcpNameServer = 192.168.1.1 71.242.0.12 TCP: Interfaces\(331C4984-7B67-4895-92BF-FBD07719C629) : DhcpNameServer = 192.168.1.1 71.242.0.12 Filter: text/xml - (807573E5-5146-11D5-A672-00B0D022E945) - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL Handler: intu-help-qb5 - (867FCB77-9823-4cd6-8210-D85F968D466F) - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll Handler: qbwc - (FC598A64-626C-4447-85B8-53150405FD57) - c:\windows\system32\mscoree.dll Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: igfxcui - igfxdev.dll SEH: Groove GFS Stub Execution Hook: (b5a7f190-dda6-4420-b3ba-52453494e6cd) - c:\progra~1\micros~2\office14\GROOVEEX.DLL SEH: SABShellExecuteHook Class: (5ae067d3-9afb-48e0-853a-ebb7f4a000da) - c:\program files\superantispyware\SASSEH.DLL . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 171064] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664] R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-5-4 116608] R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-1-3 63928] R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504] R2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2011-7-1 290832] R2 QBVSS;QBIDPService;c:\program files\common files\intuit\dataprotect\QBIDPService.exe [2011-8-19 1248256] R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-10 4640000] R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8187B.sys [2011-6-14 281088] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-18 257696] S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2011-6-12 31125880] S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 74112] S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-3-26 214952] S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504] . =============== Created Last 30 ================ . 2012-06-12 20:05:54 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\(c63b0218-fda0-4f49-a66a-fbbac2d29431)\offreg.dll 2012-06-12 14:38:15 713784 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll 2012-06-12 14:38:15 713784 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\(94e954c4-9303-4459-aace-f4d82ef5da4b)\gapaengine.dll 2012-06-12 14:36:16 6737808 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\(c63b0218-fda0-4f49-a66a-fbbac2d29431)\mpengine.dll 2012-06-12 01:09:54 6737808 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll 2012-05-16 22:05:38 677136 ----a-w- c:\programdata\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll . ==================== Find3M ==================== . 2012-05-04 17:57:10 419488 ----a-w- c:\windows\system32\FlashPlayerApp.exe 2012-05-04 17:57:09 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl 2012-04-04 19:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-04-03 08:16:12 3602816 ----a-w- c:\windows\system32\ntkrnlpa.exe 2012-04-03 08:16:11 3550080 ----a-w- c:\windows\system32\ntoskrnl.exe 2012-04-02 13:36:21 2044928 ----a-w- c:\windows\system32\win32k.sys 2012-03-30 12:39:11 914304 ----a-w- c:\windows\system32\drivers\tcpip.sys 2012-03-29 13:39:19 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys 2012-03-25 17:34:20 472808 ----a-w- c:\windows\system32\deployJava1.dll 2012-03-21 00:44:12 74112 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys 2012-03-21 00:44:12 171064 ----a-w- c:\windows\system32\drivers\MpFilter.sys 2012-03-20 23:28:50 53120 ----a-w- c:\windows\system32\drivers\partmgr.sys . ============= FINISH: 18:13:49.82 =============== Attach.txt . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft� Windows Vista� Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 6/14/2011 9:30:53 PM System Uptime: 6/12/2012 4:29:45 PM (2 hours ago) . Motherboard: Gateway : : Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz : U2E1 : 1333/mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 298 GiB total, 207.691 GiB free. D: is CDROM () E: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP405: 5/23/2012 11:07:30 AM - Windows Update RP406: 5/24/2012 1:57:24 PM - Windows Update RP407: 5/25/2012 5:02:37 PM - Windows Update RP408: 5/26/2012 5:59:33 PM - Windows Update RP409: 5/27/2012 6:32:30 PM - Windows Update RP410: 5/28/2012 7:53:40 PM - Windows Update RP411: 5/29/2012 11:27:49 AM - Windows Update RP412: 5/30/2012 12:05:57 PM - Windows Update RP413: 5/31/2012 12:35:48 PM - Windows Update RP414: 6/1/2012 5:13:40 PM - Windows Update RP415: 6/2/2012 10:49:47 AM - Windows Update RP416: 6/3/2012 6:47:47 PM - Windows Update RP417: 6/4/2012 11:25:04 AM - Windows Update RP418: 6/4/2012 10:49:10 PM - Windows Update RP419: 6/5/2012 4:54:34 PM - Windows Update RP420: 6/6/2012 9:34:37 AM - Scheduled Checkpoint RP421: 6/6/2012 11:11:02 AM - Windows Update RP422: 6/7/2012 10:32:10 AM - Scheduled Checkpoint RP423: 6/7/2012 12:15:48 PM - Windows Update RP425: 6/7/2012 10:23:25 PM - Microsoft Antimalware Checkpoint RP426: 6/8/2012 4:39:47 PM - Windows Update RP427: 6/9/2012 4:43:40 PM - Windows Update RP428: 6/10/2012 7:42:19 PM - Windows Update RP429: 6/11/2012 9:08:02 PM - Windows Update RP430: 6/12/2012 10:34:30 AM - Windows Update RP432: 6/12/2012 11:29:23 AM - Microsoft Antimalware Checkpoint RP433: 6/12/2012 5:35:38 PM - Windows Backup . ==== Installed Programs ====================== . Adobe AIR Adobe Anchor Service CS3 Adobe Asset Services CS3 Adobe Bridge CS3 Adobe Bridge Start Meeting Adobe Camera Raw 4.0 Adobe CMaps Adobe Color - Photoshop Specific Adobe Color Common Settings Adobe Color EU Extra Settings Adobe Color JA Extra Settings Adobe Color NA Recommended Settings Adobe Default Language CS3 Adobe Device Central CS3 Adobe ExtendScript Toolkit 2 Adobe Flash Player 11 ActiveX Adobe Fonts All Adobe Help Viewer CS3 Adobe Linguistics CS3 Adobe PDF Library Files Adobe Photoshop CS3 Adobe Reader X (10.1.3) Adobe Setup Adobe Stock Photos CS3 Adobe Type Support Adobe Update Manager CS3 Adobe Version Cue CS3 Client Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS3 Brother MFL-Pro Suite MFC-490CW Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Google Chrome Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) IHA_MessageCenter Intel(R) Graphics Media Accelerator Driver Intel(R) Matrix Storage Manager Java Auto Updater Java(TM) 6 Update 31 Malwarebytes Anti-Malware version 1.61.0.1400 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft IntelliPoint 8.1 Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Security Client Microsoft Security Essentials Microsoft SQL Server Compact 3.5 SP1 English Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Word 2002 Microsoft Works 2002 Setup Launcher Microsoft Works 6.0 Microsoft Works Suite Add-in for Microsoft Word MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK PaperPort Image Printer PDF-XChange Viewer PDF Settings PHOTOfunSTUDIO 5.0 QuickBooks QuickBooks Pro 2012 REALTEK RTL8187SE Wireless LAN Driver REALTEK USB Wireless LAN Driver Samsung Kies SAMSUNG USB Driver for Mobile Phones ScanSoft PaperPort 11 Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft SharePoint Workspace 2010 (KB2566445) Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition Spybot - Search & Destroy 1.4 SUPERAntiSpyware SupportSoft Assisted Service Synaptics Pointing Device Driver Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition Vz In Home Agent WhoCrashed 3.04 WinRAR 4.01 (32-bit) Works Suite OS Pack Works Synchronization . ==== Event Viewer Messages From Past Week ======== . 6/6/2012 11:19:35 AM, Error: Microsoft-Windows-PrintSpooler [6161] - The document CMO signed.pdf, owned by EC, failed to print on printer Brother MFC-490CW Printer. Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 4007636. Number of bytes printed: 3175820. Total number of pages in the document: 3. Number of pages printed: 0. Client computer: \\DK-PC. Win32 error code returned by the print processor: 87. The parameter is incorrect. 6/12/2012 3:48:39 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 6/12/2012 2:45:43 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: (E60687F7-01A1-40AA-86AC-DB1CBF673334) 6/12/2012 2:25:42 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: (145B4335-FE2A-4927-A040-7C35AD3180EF) 6/12/2012 2:20:45 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: MpFilter SASDIFSV SASKUTIL spldr Wanarpv6 6/12/2012 2:20:45 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 6/12/2012 2:19:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: (9E175B6D-F52A-11D8-B9A5-505054503030) 6/12/2012 2:19:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: (1BE1F766-5536-11D1-B726-00C04FB926AF) 6/12/2012 2:19:42 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: (DD522ACC-F821-461A-A407-50B198B896DC) . ==== End Of File ===========================

Could I ask if this was regular eye doctor, an eye specialist or an a eye super specialist? I ask because my husband has had appointments with one of Toronto's super specialists - appointments were booked for 9:00 a.m. and those in the know take lunch and dinner with them - they often turned into all-day events. But this specialist does Vitrectomies, detached retina eye surgeries, that type of thing and there aren't that many Toronto doctors who perform these surgeries. Most of the patients are diabetics - my husband is one of the few who is not, so on a first visit a person with diabetes has a problem with food. Food sharing then happens. Then we have the various levels of more junior eye specialists - some being too senior to do say cataract surgery so you are referred to a lower specialist. Quite the ordeal. The wait times differ depending on the specialist. The optometrist is very good - usually on time. She does Part 1 of the exam, then puts in the drops and has people return to the waiting room for a few minutes while she takes care of a few other matters and then is ready to see the patient with the drops as soon as the drops have done their bit. Of course with me, the drops burn off immediately and I never get blurry eyes. I think you should sleep on your letter and then decide what to do. Years ago I had to see a specialist - every time you would swear that you were in a bus terminal full of people. The receptionist would always tell people that the doctor had been called out on an emergency. So one day one of my fellow patients stood up and asked how many of us had an appointment booked for 5:00 p.m. - every hand in the room was raised. The receptionist looked scared - not her fault though. It is very common for a few people to have the same appointment time - I think doctors hope that some appointments will be quicker than others. Doesn't always happen though.

Thanks for getting back to me so quickly, Paula. I ordered through Lowe's online. They do not offer them in the store, so I know they came straight from the supplier. The tiles are perfectly uniform in thickness and edging. I loved them until I started moving them around. I am using the lightest touch and they are still chipping, bottom and top. They are not through-body color, so I am left with dark taupe where they have chipped. I am going to contact Olean tomorrow to see if they possibly had a recall on this lot. I am glad to hear yours have held up. Perhaps if I can get them installed without more damage, they will be ok. I am really nervous about cutting and installing them, though. Your bathroom remodel looks fantastic. Do you recall what color and brand of grout was used? Thanks again, Andrea P.S. I hope my son finds a house that doesn't need a bathroom remodel. ;-)