Re download your drivers from the site. That might help. Everything is in such flux. I hope this doesn't have a redirect choose your OS and try again: Here is a link that might be useful: HP software for C5180

No idea of the price of that printer model but I would consider taking it to be repaired as a very long shot. These folks charge somewhere around $75 per hour. You can buy a new printer for that money. I had problems over the last 3 months with both my HP and Lexmark printers. Try removing either or both of the power cord and the USB connection. Probably the USB cord will do more but I cannot remember now. Patches makes the same suggestion above and Randy offered this to another poster recently.

The only negative to all-in-ones is if one of the functions you require fails the whole unit is not satisfactory. I recently went from a flatbed to an all-in one and have no regrets. Of course, mine was a package throw-in and free of charge so my feelings may be a little askew. Also, you might want to check and make sure any HP unit you are interested in comes with the Vista drivers. Mine was an HP Vista "ready", but I was suppose to download the Vista drivers; 177 MBs. On my antique DUN that would have required 9 hours, if the connection remained stable. The alternative was to purchase them from HP. I filed a complaint with the HP CEO and received the drivers for free. I did have to wait 10 days for them. DA

The crash was eveil and took place in stages. First, I was told there wasn't enough virtual memory. The the screen/programs kept freezing and I had to use the start button on the tower to shut down the session in order to get out of the frozen screen. Things got very slow and when I ran MS security Essentials it removed several files but the problems persisted. Finally, when I rebooted I didn't have a router and last, the modem stopped working. I took the tower to a local repair shop and he was very curt when he called me and said I had a terrible virus. He was about to wipe clean the hard drive and I askede if I could come in and save some files. His reply was that he didn't have time to wait for me. I couldn't stand going without email and internet so I just let him do his thing. Oh, he also told me to get a new router and he had never seen my old router. I did as I was told and went to Staples where a salesman advised me against getting the super-duper wireless model router because my ISP, TDS is notoriously slow (boy do I agree with that!) and even if I got a very good router I still would never be able to stream movies. The repairman gave me back the tower with a version of XP slightly different from my original (no, I don't know what I had, only that the screen and icons work a little differently), Internet Explorer 8 and Outlook Express. I immediately had problems setting up OE even thgough my ISP confirmed I had used all the correct settings. I had bought a new printer with wireless capabilities and it worked only as a wireless. Then--the router stopped working!!! When the man from Staples came he sat down and opened a few programs and punched in changes while he was able to talk to me. He found that my laptop had a virus but I no longer use it because I prefer my netbook. He told me he found several settings that were incorrect even though I never changed them. He was quite a whiz, polite, patient and I am pleased I now know someone local who will come to my house if I need him. He said Staples will have some good sales around Christmas and recommended HP. One of my previous desktops was HP and I was always satisfied with the way it worked. He carefully told me he thought I would find what I want and get a better deal with an HP when I said I was considering a Dell. Lastly, he recommended I get 6G of RAM, 500 or more on a hard drive, and a quad core processor. I am about to put out a general question on this forum asking what I can expect if I pay for a quad core vs. a dual core. Before he left he asked if I wanted him to he would set me up with a gmail account. I told him TDS's POP3 and SMTP is gmail and I was going to let them set me up with their gmail for my two email addys. My mail is @ TDS, not @ gmail, but the server uses gmail. Not certain I understand this. Sorry, I am aware I said a lot but didn't tell you specifically what the tech did when he came to my home. It was like he worked magic! Nancy