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catherinet11

Having trouble with online banking sign-in for another account

catherinet
14 years ago

Hi all,

I pay my mother's bills online. My son recently opened an account at the same bank. But when he tries to log on to the online banking, my mother's sign-on page keeps coming up. We erase all her sign-in info and type his in, but then her's comes back up on the page.

How can my son get around that?

Surely 2 people on the same computer with different bank accounts can both log on to their own accounts. But how?

Thanks.

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