OK ,Here is that report.I'm running Vista.Have done malware scans since problems started.MiniToolBox by Farbar Version: 21-07-2014 Ran by Doris (administrator) on 28-07-2014 at 23:21:27 Running from "C:\Users\Doris\Downloads" Microsoft® Windows Vista™ Home Premium (X86) Boot Mode: Normal *************************************************************************** ========================= Flush DNS: =================================== Windows IP Configuration Successfully flushed the DNS Resolver Cache. ========================= IE Proxy Settings: ============================== Proxy is not enabled. No Proxy Server is set. "Reset IE Proxy Settings": IE Proxy Settings were reset. ========================= FF Proxy Settings: ============================== "Reset FF Proxy Settings": Firefox Proxy settings were reset. ========================= Hosts content: ================================= ::1 localhost 127.0.0.1 localhost ========================= IP Configuration: ================================ Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected) # ---------------------------------- # IPv4 Configuration # ---------------------------------- pushd interface ipv4 reset set interface luid=loopback_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled set interface luid=ethernet_1 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled set interface luid=ethernet_2 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled set interface luid=ethernet_4 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled popd # End of IPv4 configuration Windows IP Configuration Host Name . . . . . . . . . . . . : Doris-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Belkin Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller Physical Address. . . . . . . . . : 00-19-21-56-A0-F5 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::c5ee:b61d:54c7:3907%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, July 28, 2014 5:02:48 PM Lease Expires . . . . . . . . . . : Friday, September 04, 2150 5:49:49 AM Default Gateway . . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DHCPv6 IAID . . . . . . . . . . . : 201333025 DNS Servers . . . . . . . . . . . : 192.168.2.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2:2a54:3f57:fdfd(Preferred) Link-local IPv6 Address . . . . . : fe80::2:2a54:3f57:fdfd%9(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : Belkin Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.2%10(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.2.1 NetBIOS over Tcpip. . . . . . . . : Disabled Server: Address: 192.168.2.1:53 DNS request timed out. timeout was 2 seconds. Name: google.com Addresses: 74.125.225.73, 74.125.225.70, 74.125.225.78, 74.125.225.67 74.125.225.69, 74.125.225.64, 74.125.225.72, 74.125.225.68, 74.125.225.71 74.125.225.66, 74.125.225.65 Pinging google.com [74.125.225.73] with 32 bytes of data: Reply from 74.125.225.73: bytes=32 time=40ms TTL=56 Reply from 74.125.225.73: bytes=32 time=40ms TTL=56 Ping statistics for 74.125.225.73: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 40ms, Maximum = 40ms, Average = 40ms Server: Address: 192.168.2.1:53 DNS request timed out. timeout was 2 seconds. Name: yahoo.com Addresses: 206.190.36.45, 98.138.253.109, 98.139.183.24 Pinging yahoo.com [206.190.36.45] with 32 bytes of data: Reply from 206.190.36.45: bytes=32 time=94ms TTL=52 Reply from 206.190.36.45: bytes=32 time=93ms TTL=52 Ping statistics for 206.190.36.45: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 93ms, Maximum = 94ms, Average = 93ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 timeReply from 127.0.0.1: bytes=32 time Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms =========================================================================== Interface List 8 ...00 19 21 56 a0 f5 ...... Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller 1 ........................... Software Loopback Interface 1 9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface 10 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.2 20 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.2.0 255.255.255.0 On-link 192.168.2.2 276 192.168.2.2 255.255.255.255 On-link 192.168.2.2 276 192.168.2.255 255.255.255.255 On-link 192.168.2.2 276 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.2.2 276 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.2.2 276 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 9 18 ::/0 On-link 1 306 ::1/128 On-link 9 18 2001::/32 On-link 9 266 2001:0:9d38:6abd:2:2a54:3f57:fdfd/128 On-link 8 276 fe80::/64 On-link 9 266 fe80::/64 On-link 10 281 fe80::5efe:192.168.2.2/128 On-link 9 266 fe80::2:2a54:3f57:fdfd/128 On-link 8 276 fe80::c5ee:b61d:54c7:3907/128 On-link 1 306 ff00::/8 On-link 9 266 ff00::/8 On-link 8 276 ff00::/8 On-link =========================================================================== Persistent Routes: None ========================= Winsock entries ===================================== Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation) Catalog5 02 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog5 03 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation) Catalog5 04 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation) Catalog5 05 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation) Catalog5 06 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation) Catalog9 01 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 02 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 03 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 04 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 05 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 06 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 07 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 08 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 09 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 10 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 11 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 12 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 13 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) Catalog9 14 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation) ========================= Event log errors: =============================== Application errors: ================== Error: (07/28/2014 00:49:53 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/28/2014 00:49:52 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/26/2014 01:35:42 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/26/2014 01:35:41 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 00:05:50 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 00:05:49 AM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/23/2014 04:35:50 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/23/2014 04:35:49 PM) (Source: Microsoft-Windows-CAPI2) (User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. System errors: ============= Error: (07/28/2014 05:00:51 PM) (Source: Dhcp) (User: ) Description: The IP address lease 192.168.2.2 for the Network Card with network address 00192156A0F5 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message). Error: (07/23/2014 03:32:06 PM) (Source: EventLog) (User: ) Description: The previous system shutdown at 3:29:51 PM on 7/23/2014 was unexpected. Error: (07/23/2014 03:15:50 PM) (Source: Service Control Manager) (User: ) Description: Kaspersky Anti-Virus Service2100001Restart the service Error: (07/23/2014 03:10:06 PM) (Source: Service Control Manager) (User: ) Description: Kaspersky Anti-Virus Service1100001Restart the service Error: (07/23/2014 02:55:40 PM) (Source: ACPI) (User: ) Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 12, function 0. Please contact your system vendor for technical assistance. Error: (07/23/2014 02:55:40 PM) (Source: ACPI) (User: ) Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 11, function 0. Please contact your system vendor for technical assistance. Error: (07/23/2014 02:55:40 PM) (Source: ACPI) (User: ) Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 9, function 0. Please contact your system vendor for technical assistance. Error: (07/23/2014 02:53:43 PM) (Source: DCOM) (User: ) Description: (AB8902B4-09CA-4BB6-B78D-A8F59079A8D5) Error: (07/23/2014 02:47:01 PM) (Source: Dhcp) (User: ) Description: The IP address lease 192.168.2.2 for the Network Card with network address 00192156A0F5 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message). Error: (07/23/2014 01:48:59 PM) (Source: DCOM) (User: ) Description: (AB8902B4-09CA-4BB6-B78D-A8F59079A8D5) Microsoft Office Sessions: ========================= Error: (07/28/2014 00:49:53 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/28/2014 00:49:52 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/26/2014 01:35:42 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/26/2014 01:35:41 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 00:05:50 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/25/2014 00:05:49 AM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/23/2014 04:35:50 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. Error: (07/23/2014 04:35:49 PM) (Source: Microsoft-Windows-CAPI2)(User: ) Description: Details: AddCoreCsiFiles : BeginFileEnumeration() failed. System Error: Access is denied. CodeIntegrity Errors: =================================== Date: 2014-06-30 07:40:46.388 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-30 07:40:46.344 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-30 07:40:46.288 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-30 07:40:46.236 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-27 10:31:02.133 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-27 10:31:02.086 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-27 10:31:02.055 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-27 10:31:02.008 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-27 10:31:01.977 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system. Date: 2014-06-27 10:31:01.930 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system. =========================== Installed Programs ============================ Acer Assist (HKLM\...\Acer Assist) (Version: - Acer Inc.) Acer eDataSecurity Management (HKLM\...\(AEEAE013-92F1-4515-B278-139F1A692A35)) (Version: 2.5.3023 - Acer Inc.) Acer Empowering Technology (HKLM\...\(AB6097D9-D722-4987-BD9E-A076E2848EE2)) (Version: 2.5.3002 - Acer Inc.) Acer ePerformance Management (HKLM\...\(D462BF9E-0C35-4705-BF9B-3DF9F3816643)) (Version: 2.5.3000 - Acer Inc.) Acer Picture Slide DVD (HKLM\...\(41581EF5-45A7-11DA-9D78-000129760D75)) (Version: 1.1.2317 - ) Acer Plug and Record (HKLM\...\(F6EFFB76-4A07-11DA-9D78-000129760D75)) (Version: 1.1.2302a - ) Acer Registration (HKLM\...\Acer Registration) (Version: - Acer - Leader Technologies) Acer ScreenSaver (HKLM\...\(79DD56FC-DB8B-47F5-9C80-78B62E05F9BC)) (Version: 1.00.0000 - Acer Inc.) Acer Tour (HKLM\...\(94389919-B0AA-4882-9BE8-9F0B004ECA35)) (Version: 1.0.3001 - Acer Inc.) Acer Zone MagicDirector (HKLM\...\(F79A208D-D929-11D9-9D77-000129760D75)) (Version: 1.2.1103a - ) Acer Zone Main Page (HKLM\...\(EFBDC2B0-FAA8-4B78-8DE1-AEBE7958FA37)) (Version: 1.0.3524 - ) Acer Zone MakeDisk (HKLM\...\(B145EC69-66F5-11D8-9D75-000129760D75)) (Version: 3.0.1125 - ) Acer Zone SoftDMA (HKLM\...\(AA4BF92B-2AAF-11DA-9D78-000129760D75)) (Version: 1.3.3524 - ) Adobe Flash Player 14 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated) Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated) Adobe Reader 9.5.5 (HKLM\...\(AC76BA86-7AD7-1033-7B44-A95000000001)) (Version: 9.5.5 - Adobe Systems Incorporated) Belkin Router Monitor and Setup (HKLM\...\2B0D8F3C-18AD-4D8E-879A-74A867C5C3CB_is1) (Version: - ) Canon DIGITAL CAMERA Solution Disk Software Guide (HKLM\...\Software Guide) (Version: 1.3.0.1 - Canon Inc.) CANON iMAGE GATEWAY MyCamera Download Plugin (HKLM\...\MyCamera Download Plugin) (Version: 3.1.0.1 - Canon Inc.) CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM\...\CANON iMAGE GATEWAY Task) (Version: 1.8.0.1 - Canon Inc.) Canon Internet Library for ZoomBrowser EX (HKLM\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.7.0.1 - Canon Inc.) Canon MOV Decoder (HKLM\...\Canon MOV Decoder) (Version: 1.7.0.6 - Canon Inc.) Canon MOV Encoder (HKLM\...\Canon MOV Encoder) (Version: 1.5.0.3 - Canon Inc.) Canon MovieEdit Task for ZoomBrowser EX (HKLM\...\MovieEditTask) (Version: 3.6.0.5 - Canon Inc.) Canon Personal Printing Guide (HKLM\...\Personal Printing Guide) (Version: 1.1.1.3 - Canon Inc.) Canon PowerShot SX130 IS Camera User Guide (HKLM\...\CameraUserGuide-PSSX130IS) (Version: 1.0.0.1 - Canon Inc.) Canon Utilities CameraWindow DC 8 (HKLM\...\CameraWindowDC8) (Version: 8.3.0.6 - Canon Inc.) Canon Utilities CameraWindow Launcher (HKLM\...\CameraWindowLauncher) (Version: 7.5.0.2 - Canon Inc.) Canon Utilities Movie Uploader for YouTube (HKLM\...\MovieUploaderForYouTube) (Version: 1.1.0.4 - Canon Inc.) Canon Utilities MyCamera (HKLM\...\MyCamera) (Version: 7.4.0.2 - Canon Inc.) Canon Utilities PhotoStitch (HKLM\...\PhotoStitch) (Version: 3.1.22.46 - Canon Inc.) Canon Utilities ZoomBrowser EX (HKLM\...\ZoomBrowser EX) (Version: 6.6.0.23 - Canon Inc.) Canon ZoomBrowser EX Memory Card Utility (HKLM\...\ZoomBrowser EX Memory Card Utility) (Version: 1.4.0.4 - Canon Inc.) DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.3.52 - DivX, LLC) EPSON NX330 Series Printer Uninstall (HKLM\...\EPSON NX330 Series) (Version: - SEIKO EPSON Corporation) EPSON Scan (HKLM\...\EPSON Scanner) (Version: - Seiko Epson Corporation) Google Chrome (HKLM\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.) Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden Kaspersky PURE 3.0 (HKLM\...\InstallWIX_(D0702EE9-9DE4-419A-9C6C-4730B1C985BA)) (Version: 13.0.2.558 - Kaspersky Lab) Kaspersky PURE 3.0 (Version: 13.0.2.558 - Kaspersky Lab) Hidden K-Lite Codec Pack 7.0.0 (Standard) (HKLM\...\KLiteCodecPack_is1) (Version: 7.0.0 - ) LightScribe 1.4.124.1 (Version: 1.4.124.1 - http://www.lightscribe.com) Hidden Malwarebytes Anti-Malware version 1.70.0.1100 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.70.0.1100 - Malwarebytes Corporation) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft Silverlight (HKLM\...\(89F4137D-6C26-4A84-BDB8-2E5A4BB71E00)) (Version: 5.1.30214.0 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\(A49F249F-0C91-497F-86DF-B2585E8E76B7)) (Version: 8.0.50727.42 - Microsoft Corporation) Mozilla Firefox 30.0 (x86 en-US) (HKLM\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla) Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla) Mozilla Thunderbird 17.0.8 (x86 en-US) (HKLM\...\Mozilla Thunderbird 17.0.8 (x86 en-US)) (Version: 17.0.8 - Mozilla) MSXML 4.0 SP2 (KB954430) (HKLM\...\(86493ADD-824D-4B8E-BD72-8C5DCDC52A71)) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\(F662A8E6-F4DC-41A2-901E-8C11F044BDEC)) (Version: 4.20.9876.0 - Microsoft Corporation) NTI Backup NOW! 4.7 (HKLM\...\(67ADE9AF-5CD9-4089-8825-55DE4B366799)) (Version: 4 - NewTech Infosystems) NTI CD & DVD-Maker (HKLM\...\InstallShield_(1577A05B-EE62-4BBC-9DB7-FE748FA44EC2)) (Version: 7 - NewTech Infosystems) NTI CD & DVD-Maker (Version: 7 - NewTech Infosystems) Hidden NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: - ) Realtek High Definition Audio Driver (HKLM\...\(F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC)) (Version: 6.0.1.5322 - Realtek Semiconductor Corp.) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\(CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9).KB963707) (Version: 1 - Microsoft Corporation) VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden ========================= Devices: ================================ Name: Compact Flash Description: Compact Flash Class Guid: (eec5ad98-8080-425f-922a-dabf3de3f69a) Manufacturer: Generic- Service: WUDFRd Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Resolution: A registry problem was detected. This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options: On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard. Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver. ========================= Memory info: =================================== Percentage of memory in use: 49% Total physical RAM: 2814.94 MB Available physical RAM: 1425.26 MB Total Pagefile: 5814.61 MB Available Pagefile: 3905.51 MB Total Virtual: 2047.88 MB Available Virtual: 1984.81 MB ========================= Partitions: ===================================== 1 Drive c: (ACER) (Fixed) (Total:145.8 GB) (Free:95.96 GB) NTFS 2 Drive d: (DATA) (Fixed) (Total:145.46 GB) (Free:141.74 GB) NTFS ========================= Users: ======================================== User accounts for \\DORIS-PC Administrator Doris Guest ========================= Minidump Files ================================== C:\Windows\Minidump\Mini020114-01.dmp C:\Windows\Minidump\Mini040414-01.dmp C:\Windows\Minidump\Mini072314-01.dmp C:\Windows\Minidump\Mini101713-01.dmp C:\Windows\Minidump\Mini111413-01.dmp C:\Windows\Minidump\Mini111513-01.dmp C:\Windows\Minidump\Mini111513-02.dmp ========================= Restore Points ================================== 17-07-2014 05:00:04 Scheduled Checkpoint 18-07-2014 05:00:05 Scheduled Checkpoint 18-07-2014 15:15:21 Windows Update 19-07-2014 22:18:15 Scheduled Checkpoint 21-07-2014 04:17:55 Scheduled Checkpoint 22-07-2014 05:00:05 Scheduled Checkpoint 22-07-2014 16:44:30 Windows Update 23-07-2014 05:21:39 Scheduled Checkpoint 23-07-2014 21:35:50 Scheduled Checkpoint(http://www.siloamdaylilies.com/pics/Siloam Winfred Harris.jpg) 25-07-2014 05:05:50 Scheduled Checkpoint 25-07-2014 15:18:10 Windows Update 26-07-2014 18:35:42 Scheduled Checkpoint 28-07-2014 05:49:53 Scheduled Checkpoint **** End of log **** Rose

Also of interest How to refresh, reset, or restore your PC Applies to Windows 8.1, Windows RT 8.1 If you're having problems with your PC, you can try to refresh, reset, or restore it. Refreshing your PC reinstalls Windows and keeps your personal files and settings. It also keeps the apps that came with your PC and the apps you installed from the Windows Store. Resetting your PC reinstalls Windows but deletes your files, settings, and apps "except for the apps that came with your PC. Restoring your PC is a way to undo recent system changes you've made. Before you start to refresh or reset your PC In most cases, once you start to refresh or reset your PC, itâÂÂll finish on its own. However, if Windows needs missing files, youâÂÂll be asked to insert recovery media, which is typically on a DVD disc or thumb drive. If that happens, what youâÂÂll need depends on your PC. If your PC came with Windows 8.1 or Windows RT 8.1, youâÂÂll need the discs or thumb drive that came with your PC. Check the info that came with your PC to see if your PC manufacturer provided these discs or media. In some cases, you might have created them when you first set up your PC. http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

Old updates that may be specific to XP and probably earlier versions.. unless the same packages are also used in newer vista or 7 wont be available for download from microsofts normal servers. I've already hit that wall with something for someone. Found the official Microsoft download page for an item with complete detail and other info but would not download .. pushing download redirects to a page with some text about no longer supported. Most anti-virus companies have stated they will continue supporting XP with their softwares for the near future, if not longer. Last report I saw was something around 30% of world pc's are still XP.. 10% business. Microsoft is selling extended support to business for XP and earning millions, and also to China where 50% of the PC's are XP. Forbes info from a search;;; This is a topic that is important to us at Cisco. We believe the number of internet connected devices reached 8.7 billion in 2012.;;;;; do the math = a whole lot off XP's still online ! This post was edited by mikie on Tue, Dec 9, 14 at 5:33

I will second Elmer's comments in regard to uninstalling IE...DON'T. In fact, I will take it a step further...don't uninstall or try to delete ANYTHING that came with Windows or was put there by an update of Windows. If you do you are not just asking for trouble...you are begging for it. If there is something you don't like about the OS, you are free to ignore it and not use it. It won't do any harm to you except take up a little space on your hard drive. OTOH, if you are running out of hard drive space because you have too much crud on the disc then feel free to disregard this post. You have chosen your own fate and you deserve it. I will try to stay out of it. Have a nice day!