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AVG problem

18 years ago

Yesterday, when AVG tried to update, the icon in the Taskbar went gray and a message appeared saying that Update Manager was in an error state, and I would have to restart the computer to finish the update. I checked the AVG Control Center, and it had the Update Manager in red and the status box in the top right coner was also red.

I rebooted and when the icon loaded, it was colored again, and the Control Center was back to normal with a green status box.

I thought it was all just a temporary glitch, but today the same thing happened again with the same result. If there was some kind of permanent corruption in the Update Manager, it wouldn't correct itself with a reboot, would it? Does anyone know what's going on? I can't keep rebooting every day.

In case anyone suggests I download AVG again and re-install it, IÂm on dial up, and AVG is just too big to download again. I tried. It cuts off long before the dl is finished. Is there another solution?

Dee

Dell Dimension 5100

WinXP

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Comments (7)

randy_ca
18 years ago
It's probably a temporary glitch at the AVG updater site.
Yesterday one person reported that his said Internal Virus Database is out of date and when he tried to update it says that avg already has the latest update.
deew
Original Author
18 years ago
Thanks, Randy. I certainly hope you're right. I'll give it some time to get straightened out.
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It is my experience that AVG does a very short scan on startup, exactly as it should. Then by default it is set to do a full scan at 8 a.m. The full scan time can be adjusted to suit the user, mine was always set to 3 a.m. because I knew I would not be at the computer at that hour. I am unsure about why anyone would want to defeat the purpose of the program to save a mere 10 to 15 seconds on a reasonably fast machine. Just a few days ago I installed AVG on a PII with 64 megs of RAM and Win98 for a lady and it only took 20 seconds for the initial scan every time I started the computer.
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I would not use that program, I would do as stated and install the free malwarebytes, update it and run a full scan and let it clean what it finds. usually when a program is not allowed to run on a pc and it is a security program it is because there is an infection on the pc which prevents them from running so it will not be detected. I would add malwarebytes to the pc you say will not run superantispyware also. If you are unable to run these programs also that is confirmation you have an infection stopping the security programs. If that is the case you will need to go to a security support forum for some in depth assistance. Once you have done the malwarebytes scan and let it clean please come back and inform us of the results, posting the log would be helpful. the game itself may contain the infection which is why it won't allow you to remove it.
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railheadwitz
18 years ago
Dee,
If you continue having problems a reinstall of AVG would probably be in order.
If you have any friends with broadband internet service see if one of them would be nice enough to download the file for you and copy it to CD. You can either reinstall directly from the CD or copy the contents to a file in 'My Documents' folder.
Witz
PKponder TX Z7B
18 years ago
I have had 2 priority updates with AVG in 3 days so it may be just a coincidence. My icon goes dark too when it has been too long since I have updated it and I get prompted occasionally to restart after an update. I have version 7.5.484 on Windows XP Home.
DA_Mccoy
18 years ago
Dee,

As a reminder from one antique DUN user to another, after down "llloooaaaddding" a large setup file, it is really beneficial to us to copy it to a CD in case there is a future need. I have an amendable one that I use solely for that purpose.

DA
deew
Original Author
18 years ago
I got it straightened out!

I went into the AVG Update Manager Properties and found that it was set to complete the updates when the computer was restarted. I changed it to Update Immediately, and it worked perfectly yesterday and today. I have no idea how it ended up with the restart selection, but as long as it works now without having to reboot each time, I'm happy.

Thanks to everyone who replied. I appreciate it.

Dee
DA_Mccoy
18 years ago
Good for you Dee. Enjoy the thrill of slaying the computer beast. Unfortunately he will rise again to fight another day, but with renewed confidence you know you are prepared for anything.

DA

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