Mandy Lopez (mlopez@bluestarcooking.com), or Michael Allen(mallen@bluestarcooking.com) There is a door with a completely different hinge available.

Barryv: This dealer also sells American, Dacor, and Wolf. She said all three have stood behind their products and worked fine with the local customer support contractor when necessary (same local support folks who said they'd no longer work with BlueStar). Dacor price is nice and they have one stacked 18K burner, but they also get some negative press on quality. The major problems however seem to be with Dacor oven electronics vs. range tops. Some complaints also about flimsy knobs which never sounds good for high-end stuff. Deeageaux's comment about a custom built American range top with open burners is intriguing but maybe not feasible given our timeline. DW and I need to go back, look at the American range more closely, get a quote from American and a time estimate for a custom built range top without the oven, and then maybe sweet talk our remodeling contractor if it seems right. The BlueStar isn't cheap, so we were prepared to bite that bullet for the open burners, but we'll see where American's quote comes in. We also appreciate the suggestion to find out who supports Capital 'round these parts. Would love to have a local Capital dealer along with local support, but it's worth a look anyway. We'd love to see the original Wolf open burners back again but we think four 15K stacked burners are better than plain sealed if it comes to that. Lots to consider and lots of scurrying around the next few days. We feel like a couple of ants whose nest has been exposed. Thanks to all for the comments.

Good to hear. I know some folks don't like to do their own repairs, but I'd rather if it's something I am capable of. So of course I prefer something that's moderately self-servicable, and a company that doesn't threaten you if you take things apart yourself. :)

If you have a 'glow bar', then yes, it probably needs replacing and I'll guess it's about $80. for the part. It's not like the standard stovetop burners, which can be lit with a lighter or match. But if it gets hot enough to let the gas flow all the way, then maybe you could light it. But I would just fix it, because gas could 'pool' before igniting. I've never replaced a grill igniter, but if you can get to it, it should just be a matter of 2 wires to unplug and 2 screws to remove.