Interesting enough, computer was fine until I tried to open Photoshop C3. Like last week, it gets stuck on MMXCore Routines when opening. Tried uninstalling it last week, but apparently it didn't happen. Thought maybe it would open since computer was running okay now. Computer crashed. Here are the crash reports for today: On Mon 3/19/2012 4:53:24 PM GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini031912-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x9D10D) Bugcheck code: 0x7A (0xFFFFFFFFC0600058, 0xFFFFFFFFC0000056, 0xFFFFFFFFB5D20884, 0xFFFFFFFFC000B000) Error: KERNEL_DATA_INPAGE_ERROR file path: C:\Windows\system32\win32k.sys product: Microsoft� Windows� Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Mon 3/19/2012 4:53:24 PM GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: win32k.sys (win32k+0x9D10D) Bugcheck code: 0x7A (0xFFFFFFFFC0600058, 0xFFFFFFFFC0000056, 0xFFFFFFFFB5D20884, 0xFFFFFFFFC000B000) Error: KERNEL_DATA_INPAGE_ERROR file path: C:\Windows\system32\win32k.sys product: Microsoft� Windows� Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

OK, here's that log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:55:30 PM, on 8/29/2009 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18294) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\HP\QuickPlay\QPService.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Synaptics\SynTP\SynTPHelper.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Internet Explorer\IEUser.exe C:\Program Files\Internet Explorer\iexplore.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O1 - Hosts: ::1 localhost O2 - BHO: &Yahoo! Toolbar Helper - (02478D38-C3F9-4efb-9B51-7695ECA05670) - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - (06849E9F-C8D7-4D59-B87D-784B7D6BE0B3) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - (3CA2F312-6F6E-4B53-A66E-4E65E497C8C0) - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - (DBC80044-A445-435b-BC74-9C25C1C588A9) - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: HP Smart BHO Class - (FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856) - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O3 - Toolbar: Yahoo! Toolbar - (EF99BD32-C1FB-11D2-892F-0090271D4F88) - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O9 - Extra button: Send to OneNote - (2670000A-7350-4f3c-8081-5663EE0C6C49) - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - (2670000A-7350-4f3c-8081-5663EE0C6C49) - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: HP Smart Select - (58ECB495-38F0-49cb-A538-10282ABF65E7) - (no file) O9 - Extra button: Research - (92780B25-18CC-41C8-B9BE-3C9C571A8263) - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: HP Smart Select - (DDE87865-83C5-48c4-8357-2F5B1AA84522) - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O13 - Gopher Prefix: O16 - DPF: (7530BFB8-7293-4D34-9923-61A11451AFC5) (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab O18 - Protocol: linkscanner - (F274614C-63F8-47D5-A4D1-FBDDE494F8D1) - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 6727 bytes I get a warning on HJT that the publisher is unknown. Also, the version I have requires me to run it as administrator as I have Vista.

can you run this, see link Then this http://www.bleepingcomputer.com/download/junkware-removal-tool/ Anyway you can run Malwarebytes http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ Here is a link that might be useful: adwcleaner

Snidely - good point about not removing things if they're not causing trouble - lest they turn out to have been needed. So I have left some things that I have no idea about. I did delete Dell Stage - bc. it's a real pain - gets in the way all the time (my daughter who's had this on her laptop for 2 years confirmed that it's just in the way). I did all the microsoft updates, ran a few antivirus, got rid of what I want to get rid of, and it's mostly good to go. Here's the trouble that remains: I can't get the printer working. It's a Canon Pixma MX850 - on the home network. I did not want to install the Canon disk bc. it has a ton of it's own bloatware. So I went to Canon and downloaded the driver - as well as the IJ utility software (I think that helps the computer find a printer on the network). Went to devices and printers, added the printer and made it the default printer. It shows up in printers and devices, but when I go to print something, it fails. Troubleshooting says the test page didn't print bc. something else is in the queue. But there is nothing else in the queue. I opened the queue from my pain desktop (that's connected to the printer) - and there's no documents in the queue. Went to the printer queue on DH's lapto; - it also shows nothing in the queue. I can print from other computers. Don't know what else to do. And I just remembered that I did not see Java. It didnt come up as needing updating when I ran the Secunia scan. I am not sure which programs need it, but can imagine my husband being stumped if he tries to do something that needs Java and asks him to install. I'd like to install it for him. Got to remember that. I also have a question about Microsoft Security Essentials. Twice now it found something bad - and I selected to remove the couple of files. Does this AV just run in the background or do I also need to run scans? Thank you. Lynn.