Might try while WLM is open to press F1 key fwiw.. I have username@Hotmail.com If I send mail to my username@Live.com it doesnt get delivered. So I would have to open a brand new account to have the same address & then would have two unique email accounts at two different web address's.

Try this: 1. open your start menu and search "cmd" 2. Right click on the search result which should be a program and run as admin 3. when the command box open type "sfc /scannow" 4. Restart the computer after it is done. 5. See if the problem still persists On a side note there is a good chance it might ask for the windows 7 disc if have the appropriate disc pop it in. If not purchase or complain to windows and they might send you the install disc if they are in a really good mood or if you have a friend who has one all the same. All it is really asking for is a comparison. Ultimately, what sfc /scannow does is checks the integrity of windows related files and repairs them if needed. Try that and if that is not the case I might suggest a bit more radical solution. This post was edited by pipsydoodles on Thu, Mar 6, 14 at 23:51

The ribbon is the tool bar above the contacts, click on home. After I click on select .csv. I am lost, it just takes me to my PC not my email contacts. Here is a link that might be useful: exporting contacts This post was edited by EmmaR on Thu, Jul 4, 13 at 16:52

Thanks grandms for your reply. My accounts also show on the left and that's the problem. Sounds strange, but under OE there was one "Inbox", one "Sent", one "Draft" etc, etc. and all I had to do was click the "Inbox" and see all my messages. Now there are (in my case) 2 "Inboxes", 2 "Sents" etc and it's driving me crazy. To add to all this, I used to get messages that come in with a dark font and once read it would lighten, so you could tell at a glance what's read, what's not. NOW I have one account's Inbox that stays dark even though I KNOW I've read it. Sorry for the rant, but I just hate this. Grrrrr. BarbB