I have just loaded Outlook on a new notebook, Outlook 2002. I've used this version of Outlook since 2002, but alas that notebook did a big crash. The good news, I had all but the last two days of message folders on a back up drive, in a folder called "Exchange". Now, on my old XP home there was a folder called "OutlookFolders" which had "Exchange" and other details in it. So, all I need to do is copy the back-up data into the new computer's "OutlookFolders", but I can't find them, nor can the XP search. I do have folders maked to shoe hidden. Any help would be appreciated.

If she also has VistaMail in addition to Outlook (which is a part of Office) she can use HTML and put music in her e-mails. But if she's using Outlook, I believe she must use plain text only.

One of those messages that you "forwarded" (which you should never do)probably had a nasty enclosed. It could be a trojan rather than a virus. Do you have an antispyware program on your computer like "Malwarebytes" its free. Suggest you download it, install it, update it then run it. Another good one which complements Malwarebytes is Spywareblaster, Its always running in the background and keeps these nasties from loading. You just have to update it weekly or so and its free as well. What service package of XP do you have (hopefully XPSP3) To find out right click on "my computer" select properties and that info should be in the box that appears

Hi, I'm new here and hope I can help you out. This is how I retrieved my mail from OE from and old windows program to Windows XP Hopefully it will work for you. Back Up Outlook Express Messages Microsoft stores Outlook Express messages in a subfolder buried deep beneath the Windows folder, where it's nearly impossible to back up. That can mean disaster if you have a disk crash, or if you replace your PC. When you restore your backed-up data files, you discover that your email is gone! Fortunately, Outlook Express 5.5 (included as a component of IE 5.01 with Service Pack 1 and in IE 5.5) allows you to change the default location where messages are stored, making it easier to back them up with your other files. Follow these steps: Open your My Documents folder, right-click on any empty space, and choose New, Folder from the shortcut menu. Because you'll use this new folder to hold your mail messages, give it a descriptive name like My Mail. From the main Outlook Express window, pull down the Tools menu, choose Options, and click the Maintenance tab. Click the Store Folder button. This opens a dialog box that allows you to select the folder where you want Outlook Express messages to be stored. Click the Change button. In the Browse for Folder dialog box, select the folder you created in Step 1 and click OK. Note that the path to your My Mail folder now appears in the Store Location dialog box. Click OK to save this change, and click OK to the warning message that appears next. Close the Options dialog box, and then close and restart Outlook Express. All your message files are now in a convenient location in the My Documents folder. Back up the entire contents of your My Documents folder today and you'll be well protected from data disasters! Now that you have them saved in a new file...... Save on a disc just like you did your other files. In your new computer, Go to OE mail and open... Go to File..Import.. messages Select Program - Example (Microsoft outlook express 6) Specify location - Import from an OE6 store directory Location of messages - Browse to fine your file. Select Folders you want to import - Click Next and it will add them to your new Outlook Express. You can do just the ones you want or pick them all at once. Good Luck to you.