You have also posted your question in the link below, best to wait for a response from them. Here is a link that might be useful: Printing&message

Owbist is correct. I have not connected the PC in any form or fashion to the printer (or vice-versa). I have not tried to run the printer's installation CD on the PC yet. Windows has no idea that the printer exists and has no way to communicate with it. There is no wired or wireless communication between them. I am literally at the beginning. Powered the unit and that was it... The set up or initialization of the printer requires connecting the electric wire to the wall, then to the printer and turning the printer 'on'. No CD. No wires connected to the PC. Once it had power, I pressed the Power Button. Once turned 'on' for the very first time, the printer then asked questions. The first question was 'which language to use', and I fatfingered that one. As soon as I did that, the set up instructions that were being displayed on the printer's control panel or console turned into Chinese. Attempts to correct that by pressing here and there in the printer console did not improve/correct things. Since the console's screen looks different than it used to when the languages were listed, my clicking of buttons in the console moved forward the set up to other questions but I have no idea what the current display in Chinese means.... So to summarize, my problem is literally with the printer. There is no link up between the printer and my PC yet; I never got far enough with the printer initialization steps. The printer's control panel (I call it a console) is about 1" by 1.5", and is located on the printer itself). It is touch sensitive like a smaller smartphone screen. As such, it is impossible to use my PC to copy/paste anything. And messing with Windows would accomplish nothing in the printer. ;o(

I think the back to front or front to back is not the problem. I wouldn't care what prints first since I don't do much text printing.........The problem is HOW to not print the sample label in PayPal. I had to buy 2 shipping labels today. It did it again, twice, including that 3rd print page with the upper instructions on how to print the label. I've looked through the options, but it is not going to tell me how not to do Sample label printing. I removed the printer and added it again and it works great only it didn't solve the label problem. I have also googled for a fix, but no one seems to have run into this problem. I have had this printer for a long time. I bought it with my XP and now I have W 7. AM I READY FOR A NEW ONE?

Are the labels Avery? Why not download the Avery template and try it. Not a lot of work. I fixed the same problem on my wife's computer by going into the label setup and changing the spacing. A new printer may not solve your problem. The printer is just printing what the computer tells it to print.