I just wanted to update my post that my computer is back to norm. The PDF issue was solved using the download Raven suggested and works fine. Still can't open PDFs w/ Adobe Reader, but the other program does the job and evidently my clients can open them via email as well which was the important part. The jumping cursor issue was quite baffling. After doing many days of research, I found that the issue goes back to the early 2000s on all kinds of 'puters. I couldn't type anything without the damn cursor jumping around constantly and inserting text where it didn't belong. BUT, finally, it dawned on my when I did my OS re-install and downloaded the touchpad mouse driver (though I use an external one via the USB), I didn't choose that I had a 32bit system. It had automatically loaded the 64bit driver which was apparently causing the issue. Duh!! It took me 2 weeks to figure it out, but I did. No jumping cursor and no more crashing computer. She's quite speedy now. I appreciate everyone's help.

Really need more information. Which program are you using to open\read PDF files? In a lot of cases, just increasing or decreasing the zoom setting will help you see more of the document. The "little hand" is the PDF cursor within the document. I'm not sure what you mean by "the right column" unless you mean the scroll bar? Help us help you. If you know how to post a screen shot of an opened PDF file, that would be a huge help.

Take a look at Zamzar.com I first used it a couple of weeks ago and my conversion is still flying around out there in cyberspace. Several members have been successful with it and do recommend it. Be advised it is not a secured site so you would be wise not to use critical or personal data. DA

There is also a free download called CutePDF writer. Once you download/install it shows up just like a printer so you go to print your document, select this option, and it creates a PDF file and saves it to your hard drive. We use this at work and I also use it at home.