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Hotmail emails not staying attached when I reply

sigh...this has been going on for months. Often when using Hotmail, or really anytime, I like to keep a running email with all previous emails attached. Now, often when I hit reply, it comes up with a blank page and the previous email I am replying to is not there. Sometimes it is, and sometimes it isn't, and it is so maddening when I really 'need' a record of all that was said/discussed, like when doing plant and seed trades.

I am reading and replying from the actual Hotmail site. I have Windows XP Home, and am using FF.

I have thought that it might have to do with the subject line, but often it is an email that someone has sent me and I am 'trying' to reply to it for the first time, so there are not a lot of emails attached.

Any ideas? I'm guessing not, since it is intermittent, and Hotmail is free.

Sue...disgusted and baffled

Oh, I clean, clean, clean my computer a lot, so clearing cache or refreshing my browser makes no difference.

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