skip to main content

Lost DVD Drive

15 years ago

I have a HP 4110 copy/fax/scanner which wouldn't let me scan to my computer. I downloaded drivers for that particular model from the net and installed them. The scanner still wouldn't work so I removed the software. Now neither my CD drive nor my DVD drive work. I am using Windows Vista. Both drives were working up to installing the software. I checked the connections on both drives. When I check "Computer" they're listed there as D and E. When I check device manager they're both listed under DVD/CD rom drives.

Sort by:Oldest

Comments (6)

genes
15 years ago
If you mistakenly uninstalled the drivers for the DVD/CD drive, if you reboot, Windows should be able to find them and reinstall them as new hardware
owbist
15 years ago
Also did you do as HP says and disconnect the scanner from computer while installing? During the install HP will tell you when to connect.
Related Discussions
CD/DVD drive {E} will not read 'install ' disc.
Q
Comments (5)
I wanted to thank each of you for your suggestions about solving my problem. I tried each of your suggestions but without success, I wound up calling tec support and talked with a young man in the Philippines, he was very patient and got me through the process and I got the printer installed. Word of caution, read carefully the instructions when installing new hardware and when it says not to hook up the machine to the usb port before being told to do so during the installation process, DON'T DO IT. I was careless and it caused me a lot of aggravation........
...See More
Cdr-dvd drive problem
Q
Comments (2)
I'd try reburning the CD that isn't working, and I'd use a program other than Roxio. (Roxio stuff isn't very good.) Windows can burn CDs though with a bit less convenience. Alternatively, if these are the same old-ish (XP) PCs you were talking about in the other post, it may be the drive is dying and you should restrict CD usage to the drive in the other PC. Third alternative, CDs are cheap. If this dying one can read "Closed" CDs but not still open ones, act accordingly. Fourth alternative, if you network the two PC's, you can read files saved on one from the other.
...See More
DVD drive
Q
Comments (6)
The resolution was short -lived. Problem happened again and the noise after the paper clip insertion persisted until the computer is shut down. During the shutdown process, the DVD drive ran ever faster-- until I feared for my safety. I unplugged the computer. The drive opened after reboot. The information about the drive is in my original post. Looks as if the (ATA) drive is an obsolete bird and only used ones are available. Not to my liking. As best I can tell, my computer was built 4/14/2010-- not so long ago from my perspective. Obsolete already? So I need a new DVD drive. Please suggest a good one, compatible with my computer. This post was edited by bus_driver on Wed, Aug 14, 13 at 20:10
...See More
Need help with CD/DVD drive
Q
Comments (15)
Mike, I have an Inspiron 1545 - is this what you mean? Let me know if you need more info. I would still like to download the driver for my laptop, but how do I do that? I do consider myself "adventerous", but not when it comes to computers, haha. owbist: thanks so much for the info, but like I told Mike, I don't feel comfortable when working on the hardware in computers. This morning I'm NOT able to burn a CD, but right before that I was able to play a movie. I don't know what is going on. Now I'm sure I'm not able to watch a movie either. So, how do I "download" this driver file. I see it, and it is actually in my download folder, but when I try to download it, it says there are no files to download. When it says download, it says "save file", not RUN, like I want it too. Any suggestions on this? Thanks! I appreciate all the advice.
...See More
arizona-guy
Original Author
15 years ago
genes - I rebooted and they still didn't work.

owbist - I disconnected the scanner from the computer while installing the drivers but the scanner still doesn't work.

Thanks for the replies.
cat_ky
15 years ago
You might try removing them in device manager, and then rebooting your computer. It should then reinstall the drivers for you. Good Luck
owbist
15 years ago
Did you try more than one CD in both drives?
Have you tried a music CD?
When you insert the CD/DVD does the LED light come on on the front of the CD or DVD player?

Was any work done inside the case at about the same time? One wonders if the 80 wire ribbon cable may be off the motherboard, assuming both are on the secondary connector as master and slave.
arizona-guy
Original Author
15 years ago
cat-ky : I removed them in device manager and rebooted and now the CD drive works. The DVR still doesn't work.

owbist : I've tried numerous DVDs and none of them work.

Thanks for all the replies. I have a DVD drive from an old computer that I will try.

Related Stories

HOME TECH All Is Not Lost: New Gadgets Help You Find Your Stuff

If you lose it when you lose things around the house (and who doesn't?), one of these wireless finders may be to your gain

ARCHITECTURE The Hidden Factors Driving Your Home's Design

By Duo Dickinson, architect

Before you can talk aesthetics on a new build or remodel, you've got to open the floor to rules and requirements

DECORATING GUIDES 5 Ways to Organize Your Home Electronics

By Vanessa Brunner

Always losing your phone charger? Tired of digging for that missing DVD? Try these ideas for managing your favorite home gadgets

CHRISTMAS Gift Giving the Simple-ish Way

By Alison Hodgson

If buying holiday gifts drives you to the spiked holiday punch, try these easier but still rewarding traditions

MOST POPULAR 9 Real Ways You Can Help After a House Fire

By Alison Hodgson

Suggestions from someone who lost her home to fire — and experienced the staggering generosity of community

HOME OFFICES Quiet, Please! How to Cut Noise Pollution at Home

By Christine Ciarmello

Leaf blowers, trucks or noisy neighbors driving you berserk? These sound-reduction strategies can help you hush things up

HOUSEKEEPING What's That Sound? 9 Home Noises and How to Fix Them

By Mitchell Parker

Bumps and thumps might be driving you crazy, but they also might mean big trouble. We give you the lowdown and which pro to call for help

KITCHEN DESIGN 3 Steps to Choosing Kitchen Finishes Wisely

By Vanessa Brunner

Lost your way in the field of options for countertop and cabinet finishes? This advice will put your kitchen renovation back on track

HOMES AROUND THE WORLD The Great Escape: Family Rebuilds After a Devastating Wildfire

Tim and Tammy Holmes survived the 2013 Tasmanian bushfires but lost their home. See how they’ve started over

REMODELING GUIDES How to Stick to Your Remodeling Goals

By Incite Design

Keep your remodeling decisions on track using these 5 steps

Sponsored

Wannemacher Interiors

26 Reviews

Customized Award-Winning Interior Design Solutions in Franklin Cnty OH

More Discussions

Tired of MS Office 365 Monthly Fees?

1