Lets try a System Restore, simple process an safe to do, Open System Restore by clicking the Start button In the search box, type System Restore, and then, in the list of results, click System Restore. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Follow the steps in the wizard to choose a restore point and restore your computer. Joe

What do you want sis to do with the card, edit or simply look at it? You could do a screen shot and save it as a jpg or bmp image and send that which she could easily open but not edit. To create an image for a screenshot bring the Publisher card fully onto the screen click PRN SCRN (or Print Screen depending on the keyboard) near the F12 open you favourite photo editing program, MS Paint if nothing else for MS Paint click Start/All programs/ Accessories/Paint click Edit in Paint click Paste click Save select a name and file type (jpg or bmp - bmp is best especially if she needs to print it) click to save Done, email that to sis

Never mind....I figured it out. Just send as an attachment :) Thanks.

I don't use Outlook, so I'm probably not the one to help. But there is a repair option : How to repair your Outlook personal folder file (.pst) - not sure if that'd work. Also it's possible a filter was mistakenly set : Can't See All Outlook Messages in the Inbox