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Anyone else having a problem with Avast?

13 years ago

My free avast program said that my year was up, although I don't think that is correct but anyway I downloaded the new version for 2013 on the 27th. This morning my computer would not boot up and there was some kind of a message but I didn't see it in time so I don't know what it said. I believe it was saying that something was missing. I was able to do a restore point, which was prior to the installation of the Avast, then I re-installed it. I checked my e-mail, logged off and shortly thereafter I needed back on and almost the same thing happened...only I didn't get that same message, it went straight into needing to do a repair or a restore. I did the restore again and then I shut it down as I had to go run some errands. Now I'm doing the installation again; am I wrong in being suspicious of the Avast? I don't see any other posting regarding this kind of a problem.
I have the Avast and Spywareblaster and I thought that I was protected. Any recommendations?

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Comments (8)

grandms
13 years ago
I use Avast and have had no problems. I have the latest version, and it does nag you to upgrade to pro by popup messages indicating that you will not longer get updates, but this is only if you have opted for the trial version of Pro. I just ignored these popups and regularly get the updates for my free version. Sorry I cannot help you, but I don't believe Avast is the reason your computer would not boot up.
shaxhome (Frog Rock, Australia 9b)
13 years ago
I've had to reinstall Avast 3 times in 3 days, but I think it's a SuperAntiSpyware problem. Every time I scan with SAS, it finds 2 or 3 "Trojans", all with an Avast tag, which I delete. But that also seems to remove Avast from my machine. I then have to uninstall Avast remnants in Safe Mode and reinstall it.

The SAS forums report it as a false positive that others are finding.

Are you using SAS?
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casi
Original Author
13 years ago
No, I have Spywareblaster. I've not had any trojan trouble. I won't know til tomorrow probably if this newest download is gonna work.
emma
13 years ago
I don't use avast anymore because it wouldn't let me play games. Said there were Trojans or something in them. I have been using MS Security Essentials since I dropped avast and no more problems.
magic_arizona
13 years ago
I had the exact same problem when I renewed my Avast subscription 3 days ago. It says "Missing runtime error" Or something like that.
Went to Staples and they messed with it for over an hour and couldn't fix it.
Finally took it to a friend who is a computer geek and as soon as I told him about installing the Avast, he knew what it was. It has something to do with the Firewall of the new Avast. He had to reset it to allow things to work.

I know nothing about computers but maybe that's enough info to help you.
papillon1
13 years ago
Ever since I downloaded the new version my computer takes 'forever' to start up & to load anything. I've run Mallware, done disk clean up, etc...I'm thinking about going to another antivirus program. Very frustrating - I always liked AVAST before this.
emma
13 years ago
That was the way I felt and I went to MS Security Essentials and have had no problem of any kind. Someone in here said it's an install and forget it. I had to reset my scan times because I turn my PC off at night.
casi
Original Author
13 years ago
Thanks all for the input. It has been fine for the past few days once I did the last install. I'll see how it goes.

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