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ginny12first

Zone Alarm update won't install

ginny12
15 years ago

I have had the free version of Zone Alarm firewall for years, with no problems. The updates have always gone smoothly, using a clean install.

The latest update however won't install. I keep gett ing following message: "The file C:\\WINDOWS\Internet Logs\\installer_05160895357.log" could not be opened. Access is denied."

I have Googled this message with no results and also searched the Zone Alarm site. Can anyone help? I am not a computer expert.

I have Windows XP/SP2. Dell 8300. Cable broadband. NAV 2005. I've never had a worm, virus etc.

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