Started having all kinds of problems with this program and had it for years. Uninstalled it and tried reinstalling and get a pop up saying it can't be done because something about true vector. What's this and how do i fix it on an XP? thanks
True vector is a part of Zone Alarm, check to see if there is anything in your add/remove programs on it and remove it, the problem you are having looks to be Zone Alarm was not completely removed...
You may also Google " Remove Zone Alarm" see what shows up.. Also remove Zone Alarm in the Safe Mode may help..
f you are having problems deleting ZoneAlarm or experiencing problems with True Vector software, then try this fix.
This instruction set is from Zone Labs. Do, this even if you think you have removed all of ZoneAlarm, you will be suprised.
Please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please CONTINUE to the next step.
1. Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is Unchecked.
Close the program, then right-click on the ZA icon and select Shutdown. Wait 2 minutes before going on.
2. REBOOT.
3. You should now have no ZoneAlarm processes running on your system.
4. Click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to the security check.
WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode. The program may not be able to make the proper registry changes in Safe Mode, thus generating errors after a reboot.
5. REBOOT.
6. To make sure that you can see the ZoneAlarm system files, if they are still on your computer:
a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears:
- In Windows 98SE: Click View -> Options (in Windows 98, this will be called "Folder Options"). Click the "View" tab, and then click the "Show all files" radio button.
- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button.
b. Make sure you also uncheck the box to "Hide Protected Operating System Files" if you have one.
c. When searching, be sure it searches ALL hidden files and folders.
d. Click OK.
IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the "Hide files and folders" feature once all ZoneAlarm files have been removed. See the following web page, and verify that the files and folders are removed:
7. Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C or All Local Drives. XP users, set advanced search options to search ALL files and folders!
Type the following exactly - delete any folders found:
zonelabs "zone labs" "Internet logs"
Type the following exactly - delete any files found in \Windows or any subfolder below it, or in your \Temp folder):
vsdata.dll vsdata95.vxd vsdatant.sys vsmon.* vsmonapi.dll vsnetutils.dll vspubapi.dll zaplus.* zapro.* zlparser.dll zonealarm.exe zoneband.dll vsinit.dll vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!)
GLB*.* (delete any of these that you find in any of your TMP or TEMP folders)
Type the following exactly - delete any files found in any folder with "Programs" in the pathname):
owbist
bpgreen
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