albert- If your wife used Add/Remove Programs in the Control Panel, it has removed most, but not all, of McAfee. (If she did something else, like only deleted the shortcut for McAfee, it's still there). You can go to the link posted above for the McAfee Uninstaller, download it, and run it to remove everything. I believe it works even if you have already done a partial removal, but not sure. At any rate it won't screw anything up to try it. Also, I've never seen McAfee automatically bill for a subsciption renewal without your consent. I suspect one of you clicked on a button somewhere - like in an email to you from McAfee, or in an update notice as the program approached the anniversary date - and that you agreed to renew your subscription, and probably had to enter your credit card info for the subscription. Lastly, reassure me that you are running some other kind of antivirus software on your computer.

Thanks for the link. After reading about all the buttons I was supposed to have, I finally located them. Not above the messages but on the far right-hand corner of the monitor. So, if anybody else needs the "mark as not spam" button, that's the place to find it. Thanks again.

Albert, thanks. I will pass this along to her. I know if it were my computer, that's exactly what I would do, and I'll take a copy of this to her and see if I can convince her to do the same. She doesn't go online every day, so keeping several different programs updated is a problem for her; I realize that's why she purchased a protection suite. Of course, Avast does update itself, but she would have to maually update some of the other anti-malware programs. Wish me luck!

Terry - that was great - thanks. It completely did what I wanted to achieve. I can easily see if I've gotten new email on my other account without switching software, etc Now a new problem occurred yesterday - before I made those changes - and I have no idea what I may have done to cause it. probably something I did in experimenting with all these different email issues. I had my firefox set up to send links in emails (from my AOL address). But now I'm trying to send my mother a link (for the emergency microsoft update from 2 days ago) - and when I'm in Firefox (and the computer forum thread is open - or any web page is open) - and I go to File - then click send link - it brings up an email form (with my screen name in AOL as the sender - so that party's working) - but a whole mishigosh of info (the link info, perhaps) appears in the space where I should be entering the email address I'm sending it to. I have no idea why that is happening. If I cut and paste that info into the body of the email - and send it to myself to test it - it doesn't appear to be a link to get me to the webpage I want). Seems to me that the webpage link should be referred to in the subject line - and supplied in the body of the email - not some mess of information occuring in the send to line. I tried going to FF tools - applications- and mail to . I have several options to choose from - use AOL software (this appears twice - once with the AOL triangle with "default" in parentheses and once with what looks like a mail page form), and once it says use AOL mail. I think I've tried all three and it still doesn't work. And before I started trying to change my email settings this week, I think there was only 1 or 2 AOL options for mail application in Firefox. Okay - so now I checked all three. On use AOL mail, it gives me the gibberish (somehow related to the webpage I'm trying to send a link for) in the to: line. If I choose use AOL software (default) - with the mail form logo - it goes to AOL software - sets up the email correctly with the information about the link in the subject line - and the to: field blank for me to fill in the recipient. But it wants me to sign on or the send button is faded and I can't click it. If I choose use AOL software (with the AOL logo - not the email logo), it takes me to the AOL software page and says this file may not be supported by AOL. AOL will try to send it as a text file (and if I choose to try, it will tell me the file is too big). So I do I email somebody links? Thanks. Lynn.