Not sure what those are they don't look threatening to me. Where does McAfee find them? File path and location? I am hoping she does not have 2 Anti Virus programs installed. AVG and McAfee if so one needs to be removed using a special tool. If there tracking cookies I would run a program SuperAntiSpyware free. As I said don't see those as threatening.

Zep, thank you so much for all you time and advise. I truly appreciate it. Can I ask you about the log I posted at 14:41 particularly the double entries? Acrobat.com Acrobat.com Ad-Aware Ad-Aware Adobe AIR Adobe AIR Corel Painter Photo Essentials 4 Corel Painter Photo Essentials 4 CyberLink DVD Suite CyberLink DVD Suite Google Toolbar for Internet Explorer Google Toolbar for Internet Explorer HP MediaSmart TV HP MediaSmart TV HP MediaSmart Webcam HP MediaSmart Webcam LabelPrint LabelPrint etc? Why are there doubles? I have to log off for the night, but if you have any more suggestions I will check back tomorrow. Thanks again. Carol

tomh_ga, Something to keep in mind when dealing with infected systems and using System Restore. System Restore will not infect a system unless a 'restore point' is activated. When trying to clean an infected computer wait till the system is clean of whatever it is you're trying to get rid of before purging system restore points. In the case that you should do damage to your system - 'an infected system restore point is better than none at all'. http://aumha.net/viewtopic.php?t=15265&sid=f99fc4aceedff192a5242516fe78cd83 http://msmvps.com/blogs/spywaresucks/archive/2005/09/17/66724.aspx Witz

It has nothing to do with those of us that are using the Internet Elephant (by choice in my case) as you call it nor does it have anything to do with garden web or the antivirus or spybot or whatever everyone is using. I have firefox and other browsers. They are all doing the same thing. Cnet is reporting that AGV is experiencing a problem and it is not just at Garden Web. a quote from them........."It is not infected. This is a problem with AVG and it is happening on other sites as well. AVG is notorious for false positives"