Susie, I have searched & can't find any Avast on it. I also went into the folders. I just did a search on this one & there is quite a bit Norton leftover on it still. AVG is on too & was working when I stopped using this one. I hope to have another one Monday if everyone would just get well..I don't drive (never learned) & all my rides are truly sick. Cat, I think I will try the XP tonite. I do know it has a LOT of problems & need to be started over..it is not worth spending $150 to do that. Nite before last I was trying to fill out a form to order something.. it took over 30 minutes to do it.. The cursor kept freezing plus it wouldn't scroll without freezing. Some on here can vouch for all the problems I have had. If I can get it running I can at least check to see if there is anything else I want saved. I tried to keep things saved as I knew this day was coming. Yes I know now the APC is probably why it wouldn't turn on but I don't think that had anything to do with the other problems. The XP took about 20 minutes to reboot.. this 98 is very fast doing it. Thanks, Dar

Alright, I checked out "Application" first & found: a whole bunch of "Information", many "Warning" which had "Symantec AntiVirus" a few times, in large batches during a single day, "Ms Installer" a couple/few times, in batches of probably two, & "Userenv" everyday, in batches of two, right around the time I usually shut down the computer. When I clicked on such, I got the following: Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 1/18/2007 Time: 7:35:42 AM User: NT AUTHORITY\SYSTEM Computer: E58AEB3F9A6342E Description: Windows saved user E58AEB3F9A6342E\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. So I went there & was validated. Then I downloaded & installed, & I'm positive I ran, the User Profile Hive Cleanup Service. Then I tried shutting down & the computer still hung at "Saving Settings" & needed turned off manually! The other thing I got under "Application" was a few "Error" & each one was "Application Error". I checked out "Security" but there was only "Success audit". I checked out "Internet Explorer" and there was nothing. I checked out "System" and there was a whole bunch of "Information", several "Error" & each of those were "Service Control Manager", & several "Warning" & most of those were "tcpip", plus a few "W32Time". I haven't checked out any of the other "Warning" & "Error". I don't know what to do b/c I'm computer-illiterate. I think I'll just print all this out after submitting my reply & take such to Best Buy during the computer's annual checkup under our performance service plan/extended warranty, which is in May & let the Geek Squad deal with it.

had you gone to windows updates and got the multitude of updates you would need after using recovery material to re install windows? If not that is probably what happened it started trying to download and install all those many updates and it locked it up. You may have even needed service pack 2 and 3 with a unit that old. plus of course all your antivirus programs etc would be trying to update also. It is always best when doing that kind of recovery where you will be very very far behind in windows updates to turn off automatic updates and go manually to windows update and first get your service packs in order and be absolutely sure to reboot the computer after each service pack, then get any remaining updates. I usually suggest getting them in small batches and creating a restore point before each service pack and before each batch of updates. Should something go wrong you have a good restore point to return to.

Hi Zep,I can't figure out how to get the Kaspersky report.I also scanned with Malwarebytes & it picked up some stuff Kaspersky missed. Here is partial log. Files Detected: 6 C:\Users\Doris\Downloads\MediaUpdater__2577_i85737091_il80.exe (PUP.Optional.Amonetize.A) -> No action taken. C:\Users\Doris\Downloads\MediaUpdater__2577_i85737794_il80.exe (PUP.Optional.Amonetize.A) -> No action taken. C:\Users\Doris\Downloads\MediaUpdater__2577_i85738720_il80.exe (PUP.Optional.Amonetize.A) -> No action taken. C:\Users\Doris\Downloads\openfreely_1296.exe (PUP.Optional.InstallIQ.A) -> No action taken. C:\Users\Doris\Downloads\Firefox_Setup(1).exe (PUP.Optional.AirInstaller) -> No action taken. C:\Users\Doris\Downloads\Firefox_Setup.exe (PUP.Optional.AirInstaller) -> No action taken. It says no action taken but I did as recommended.These were all highlighted in blue as threats. I tried other sandisks & none work. Rose