Mark. If there is one thing that annoys me more than anything else in this trade, it's the never ending line of people who tell the customers want they want to hear whether its accurate or not. Reminds me of the service manager that told one old lady that the fog that she kept finding on the inside of her car windows was a small coolant leak and we simply had to tighten a hose clamp, instead of telling her that as the vinyl interior cures it will give off chemicals that can fog the glass and it will go away completely by the end of the summer all by itself. I think I saw that car in to get the windows cleaned every week all summer long. What the service manager did was tell her what she wanted to hear, that something got fixed. You wrote "I just fixed an intermittent electrical issue for customer that spent a small fortune with 3 different garages that failed to fix the problem. " It takes four things to be able to fix a car. The right person, the right tools, sufficient training, and a broken car. Intermittent by nature are a car that isn't broken all of the time. If it happens to not be broken at the time that any of the other three shops saw the car, then they had no chance. Now keeping in mind what I started off with, people in this trade wanting to tell the customers what they want to hear, instead of the way it really is, you can go right ahead and fault the shops as you did, and play the hero card here. The facts are the forces at work inside of this industry that you allude to are going to hurt the consumer until we all learn how to be professional. Quote" The flat economy has effectively forced many employment/income/savings/credit challenged people to become self sufficient electrical/emissions troubleshooters and/or forced them to use the services of unemployed/under-employed mechanics that work from home, or on-site" Side work is stealing, pure and simple. Someone doing side work has no insurance, which a shop has to pay in order to protect the customer as well as themselves. They don't pay taxes which short changes everyone else that does. They operate in the street, or in a garage not zoned for the business, the list goes on and on. It's the classic apples to oranges kind of a comparison. You cannot compare what happens in someones back yard to what a real shop does today. Quote "Having a little knowledge also helps prevent customers from being taken advantage of by dealerships, independents, tire/brake/inspection outfits etc" Now where does one get this knowledge? In some back alley? Here on the Internet? You can find videos of people unlocking a door on the Internet with a tennis ball that has a hole cut in it. Its fake, but people want to believe it. Your response is IMO another tennis ball trick that unfortunately I don't have all day to debunk. Plus I have the disadvantage of having to tell it like it really is, not the sugar coated version that people want to hear as you did. Yes it costs money, and sometimes you might consider it "big bucks" for something that may seem relatively easy. Did you see Jerry's response just now? Quote " and the Security fault. My truck is a basic model, manual windows and locks, no electronic security. The dealer shop was successful in getting the SES Icon off, and in applying two "silent" recalls (not happy I didn't get a notice), but the Security fault did not result in any action... I'm concerned it is a computer problem, expensive to repair. The problem may be that the Security fault isn't on all the time, so if I had a reader I could look when it is on. The reality of that paragraph is first that Jerry contradicts himself in saying that the vehicle has a Security issue, but at one point says that its a base model with no electronic security. Not blaming him of anything here, but in a way that's a classic perception, and not an uncommon description that a customer might give to a shop. The security issue is likely real, plus it's intermittent. Tell me Mark are you trained and equipped to service that system? If so what scan tool are you using? (brand and software updated to 20XX model year)?? Sadly this is going to end up rhetorical, because I have to give the answer to make my point. Real techs today, understand that the ONLY tool to service that system correctly is the GM tech II, and the shop has to have a subscription to SPS. What tool would you use if Jerry would happen to own a Ford with a similar reported problem? How about a Toyota; or a Mazda; a Honda, an Acura, a Lexus, a Nissan, an Infinity, a VW, a BMW, Mercedes, Kia, Hyundai? Or any one of the other manufacturers currently available in the US market? The reality is techs and shops need vehicle specific training, and specific O.E. tooling for each one of the manufacturers or else they are working with a handicap, and potentially will find themselves unable to actually complete a given repair without sending the car back to the dealer, or having a mobile diagnostic technician come to their shop, or in fact they could come to a shop like mine for about 90% of the most common vehicles on the road. I ask you Mark are you genuinely equipped and trained to service the security system on Jerrys Truck? Would you be for all of the other manufactures that the readers here are likely to own? By taking on that expense, uncommon in the industry, it impacts what a shop like mine has to charge for even the things that are indeed easy. You attempted to make that look as if it is dishonest with your response and I take extreme exception to that. Dealerships, by their franchise agreement, have to be equipped for, and employ techs who are capable and trained to service things like Jerry's Security system. Only shops and techs who "get it" in the aftermarket step up to the plate and make the required investment in the tools, training and equipment required to do the complete job. Customers who understand this, realize that there are many ways to undercut the real professionals, but understand doing so causes either the professionals to charge even more for what they do, or else they have to dial back the services for which they are going to be able to perform for the customers. Or worse yet, simply shut down and no-longer be a viable option for the public. Think that's an exaggeration? Look at how many dealers are being forcibly shut down. If your above average, your still not trained and equipped to fill the void caused by a dealer that closes. I can't do that simply because of the volume of work that could be displaced. (There are only so many hours in a day). Back yard Bob isn't going to do it, because he wont go to any updated schools, and he darn sure won't buy the tools. Auto repair isn't cheap, it's actually under priced for what it really takes to do it correctly, and armed with the knowledge that is based in reality, a customer has a chance to find a real shop that will repair their car. That's my goal here Mark, exactly what was yours?

If your situation is that you have one particular kind of card you use a lot -- and want uploaded to your computer a lot -- strongly advise spending $20.00 for dedicated reader for that type of card with USB2 connection. I suspect you may find it much more convenient and probably a lot faster reading/writing also. Most mfg use these multi-reader things as a marketing ploy to make people think they're getting lots of extra value by buying their box. In fact, they slapped the cheapest, slowest pieces of dung they could find into those boxes that still allowed them to advertise "multi-media reading kiosk built-in!" They're typically very slow and very troublesome. HP is especially famous for this, but they all do it. I have little doubt that's what you've got.

LPT is a printer port, the really long, wide ones. It sounds like the software is looking for old computer parts that don't exist! (My old Singer EU won't run without a COM port, which most new computers don't even have!) If you have a friend with an old PC in their basement you could ask to use it and run the software on a machine that's old enough to be compatible with it. That's what I did with my Singer until I got my Viking machine. You'd have a dedicated "sewing design" computer.

The black ball is is the compressor and too hot to touch isn't unexpected. Most small freezers are not frostless so if you fail to defrost and alow ice to coat inside coil that will cause what you described. The unit isn't desighned to operate at ambient temps above 85F or in strong sunlight without running non-stop. Air must have free path on all sides and top. Leave 6"+ on sides and 1'+ above top. Nothing stored on top. There are a few things you can do before attempting repair or buying a new freezer. Not worth a servive call but you might get a discount by dropping at repair shop. Set the t-stat to the warmest ( equates to 20f-25f ) and place a thermometer inside. If it doesn't cycle within 48 hours and temp is lower than 10f,problem is likly the t-stat. If it fails to cycle and temp is above 20f,do below tests. Close door on a business card at a few places and it should slightly resist pulling out. If card pulls without resistance,the seal or door is misalighned or bent. Let us know what you found after looking at these.