That is interesting. I would have thought Roselvr had the right idea but it is not listed in Add/Remove Programs. Strangely nor is it listed on my C:\ drive in Program files. Doing a search for google.* I found one instance of google.xml in my Firefox folder. At least I now know where it is.

These are the instructions I give to avoid confusion Download the latest version of Java Runtime Environment from link below and save it to your desktop. Â Look for "Java Runtime Environment (JRE)" JRE 6 Update 12. Â Click the Download button to the right. Â Select your Platform: "Windows". Â Select your Language: "Multi-language". Â Read the License Agreement, and then check the box that says: "Accept License Agreement". Â Click ]Continue and the page will refresh. Â Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop. Â Close any programs you may have running - especially your web browser. Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java. Â Check (highlight)any item with Java Runtime Environment (JRE or J2SE) in the name. Â Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller. Â Repeat as many times as necessary to remove each Java versions. Â Reboot your computer once all Java components are removed. Â Then from your desktop double-click on jre-6u12-windows-i586-p.exe to install the newest version. If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.[/color] -- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it. The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually. Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter click Ok and reboot your computer. Here is a link that might be useful: java

it sounds to me like everything is downloading properly and is showing the download completed dialog box pop up but you just do not know where to find where the items have been sent to on your pc. As zep stated go to the zip file you saved and double click on it to extract the file simple as that. YOU must find the location of where you have your pc set to save your downloads. IE will give you the run or save dialog box Firefox will not it only gives you the save file dialog box and you must have it set up where to save your files to. To find out where you have yours set to go do this in firefox: Tool>options>MAIN tab> under downloads area make sure you have a check mark in Show the download window when downloading a file: Next is the option to select where the file goes, this is where your files will be going if you have a selection there in that box. You can change that to desktop or where ever you want the files to go to. OR you can put a check mark in the next item which is Always ASK ME WHERE TO SAVE FILES. Always hit OK when changing any items. This is what I choose to do that way each time I can tell it exactly where I want that file to go. I have a my downloads folder and in there I have individual folders for what every program I am downloading. If you go to the above and find what it lists as your current location for where it is set to store the downloaded files you will find there all these files you have been downloading. If you do not know how to open a zip file then you need to familiarize yourself with that. but if you are using windows xp it has a built in zip opener just double click on the zip file! "Opening a Zip file If you're using Windows XP, then your operating system has built-in support for Zip files. They are described as "Compressed (zipped) folders." Just double-click on a Zip file and it will open in Explorer, just like a folder. Double-click on a file inside the compressed folder and you may be able to open that too (but really, Windows has extracted a copy of the file to another location and is opening that, as described above.) But if you right-click on items in a compressed (zipped) folder, you'll notice that the same options don't appear on the pop-up menu. This shows that it is not a real folder." Opening a Zip file you do not need any other application to open a zip file no need to download any thing since windows already has one built in.

do you mean in add remove programs? you should only have the latest version located there if that is what you meant, having old versions is a huge risk to your security. Now the newest version will remove the previous version but you do have to remove all the other old versions manually. JavaRA is an excellent little tool that will do all the hard work for you. Download JavaRa and unzip it to your desktop. (at bottom of this post) * Double-click on JavaRa.exe to start the program. (Windows Vista users Right-click JavaRa.exe > Select Run as Administrator) * Click on Remove Older Versions to remove older versions of Java. Then download and install Java SE Runtime Environment (JRE) 6 Update 16. Download Link: Java SE Runtime Environment 6u16 Java SE Runtime Environment 6u16 Note: UNCHECK any pre-checked toolbar and/or software options presented with the update. They are not part of the software update and are completely optional. Here is a link that might be useful: javaRA